InterContinental Nairobi Launches the Loyal Dine Club

InterContinental Nairobi has launched a value-based loyalty program that offers members an enjoyable and memorable experience and reaffirms her position as Nairobi’s luxury destination.

The Club offers members a bouquet of priviledges and discounts unlike any other; they range from a reduction in restaurant bills, accommodation, and yearly car park membership at a discounted rate.

A Heritage of Luxury

According to Oliver Geyer, the Resident Manager at the InterContinental Nairobi the Loyal Dine Club is designed to give customers value for money when they access the restaurants and bars in the hotel. “Customers will enjoy the diversity of our provisions in the hotel and the great culinary experience,” said Franke.

The launch of the loyalty program comes when InterContinental Nairobi is celebrating her Golden Jubilee, having opened its doors in 1968. Over the years, Hotel InterContinetal has built a strong tradition of quality and luxurious dining, banqueting and conferencing facilities for individuals, corporates, families, and business travelers.

The Hotel’s Resident Manager, Oliver Geyer is happy to be in Intercontinetal Nairobi at this time when so much is happening. He reckons that Nairobi has the busiest lobby traffic in his 22-year career in the hotel industry.

Being the business hub for the East African region and the vibrant business activity in Nairobi presents both challenges and opportunities and thus the need to launch a loyalty program that addresses existing and emerging needs of the Hotel’s patrons.

Exquisite Service

According to Ednah Mbingo, the Loyal Dine Club Manager, the Hotel staff have been well trained and skilled to handle the Club’s members. Prior to the launch of the program, Hotel staff were taken through a two-week training to ensure that they deliver the desired quality of service to members that is consistent with the Hotel’s heritage to offer Five Start VIP treatment to everyone who visits the hotel.

The loyalty program is designed to cater for guests who will visit the hotel for lunch, dinner or for a meeting as well as families who will enjoy the Sunday brunch that has a wide array of games and entertainment options for both children and adults.

Frequent business and luxury travelers will also enjoy the programs offering that gives them access to discounts on their meals and accommodation.

Loyal Dine Club Offer

The program runs for one year and is valued at 18,000. Upon registration and payment, members are issued with a Loyal Dine Club card and a booklet that has 6 vouchers which include:

• A complimentary night stay in a superior room on a Friday, Saturday or Sunday of their choice
• A 2kg Birthday or Anniversary cake of their choice
• Sunday Brunch Voucher at 50% discount up to 6 adults
• Complimentary breakfast for 2 at the Terrace Restaurant
• Bhandini Business Lunch voucher on weekdays valued at Ksh. 3,000 plus water
• A Voucher for Plantation restaurant that gives complimentary tea or coffee and a slice of cake or croissant of their choice

Card Benefits:

• 25% discount on meals throughout the year unlimited
• 25% discount on accommodation throughout the year on the Best Available Rate
• 10% off yearly car park membership