Friday, March 29, 2024

KRA blacklists Nairobi Women’s Hospital over patient exploitation

Nairobi Women’s Hospital Saga: The Kenya Revenue Authority (KRA) has suspended the Nairobi Women’s Hospital from its list of service providers following shocking reports of bill inflation.

In a memo that was sent to staff members, the taxman said the suspension will stand until such a point when contentious issues between KRA and the hospital are resolved conclusively. “This is to inform you that the Nairobi Women’s Hospital has been suspended from the KRA list of approved medical service providers with immediate effect,” deputy commissioner of Human Resources, Mr Mukuriah Nelson, said in the memo dated February 5.

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The move comes barely hours after health insurers announced that they will no longer pay bills at the hospital.

According to Tom Gichuhi, the Association of Kenya Insurers (AKI) chief executive officer, the underwriters held a meeting on Monday evening and resolved to take the drastic measure.

“Medical insurance underwriters met and resolved not to deal with the facility in future. By Tuesday it had not been actualised, but I am certain that it will happen,” he said on the Nairobi Women’s Hospital saga.

Leaked WhatApp chats showed how the hospital bosses set daily targets for the number of patients who should be admitted. They show that the revenue, commissions, admissions and discharge numbers were allegedly being actively monitored hourly, every day, and day and night by chief executive officer, Dr Felix Wanjala.

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To do this, the CEO recommended that his team, based at the Nairobi Women’s Hospital branch in Nakuru (called Nakuru Hyrax) should “start with looking for referrals”, not miss “any opportunity (to admit)”, and be “very vigilant in casualty”.

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