The partnership was unveiled during Zoholics Kenya 2026, Zoho’s annual user conference, and forms part of the company’s broader investment in Kenya’s business ecosystem through technology enablement, digital skills development, and affordable business solutions for entrepreneurs and growing enterprises.
Premanand Velumani, Associate Director for Strategic Growth at Zoho Middle East and Africa (MEA), said the collaboration reflects Zoho’s commitment to creating meaningful local impact by working with trusted institutions to help businesses adopt digital technologies.
He noted that the partnership aligns with the company’s “transnational localism” strategy, which seeks to build self-sufficient local economic clusters while keeping them globally connected. According to Velumani, the initiative will equip Kenyan SMEs with the technology, knowledge and support required to grow sustainably.
Zoho Kenya Country Head Veerakumar Natarajan said Kenya remains one of the company’s fastest-growing markets as businesses increasingly embrace digital transformation to improve resilience and competitiveness.
He added that the rapid adoption of artificial intelligence is driving demand for unified digital platforms that enhance operational efficiency, and the partnership will help Kenyan businesses accelerate their digital transformation while strengthening the country’s SME ecosystem.
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Under the agreement, eligible KNCCI members will receive KES65,000 in Zoho Wallet Credits, which can be used to access any of Zoho’s more than 60 cloud-based business applications covering functions such as finance, customer relationship management, collaboration, human resources and operations.
KNCCI Nairobi Chairman Dr. James Mwaura welcomed the collaboration, saying it will provide chamber members with access not only to world-class business technology but also the training and support needed to successfully adopt and maximise the solutions.
He said the partnership would help Kenyan businesses embrace digital transformation and enhance their long-term competitiveness.
In addition to providing technology access, Zoho will offer onboarding support, product training and business enablement programmes to ensure members effectively implement its digital solutions. The partnership will also include workshops, knowledge-sharing sessions and member engagement initiatives aimed at building digital skills among SMEs.
The two organisations will further collaborate on joint marketing campaigns, business events and educational programmes to raise awareness of digital technologies and demonstrate their role in driving sustainable business growth.
Zoho also highlighted its strong performance in Kenya, reporting 55 per cent revenue growth, driven by rising demand for scalable, integrated business software and continued investments in local talent and strategic partnerships.
The company’s most widely used products in Kenya include Zoho One, Workplace, CRM Plus, CRM, and Books, with strong adoption across the IT services, financial services, manufacturing, insurance and telecommunications sectors.
The latest partnership reinforces Zoho’s long-term strategy of expanding its footprint across Africa by working closely with local institutions, supporting digital enablement initiatives, and helping SMEs leverage technology to improve productivity and competitiveness.
