Wednesday, May 14, 2025

Modern Coast to start serving meals, give free gifts to customers

Transport company Modern Coast has announced that it will start serving customers meals at its major stopovers.

In a notice on its social media pages on Monday, April 29, the travel company said the move was necessitated by the strengthening of East African currencies against the US Dollar and the drop in the cost of fuel.

As a result, customers traveling from Nairobi to Kigali will be served lunch in Kampala. On the other hand, those traveling from Kigali to Nairobi will be served breakfast in Kampala before they proceed with their journey.

”Customers traveling from Nairobi to Bujumbura will be served breakfast in Mwanza while those coming from Bujumbura to Nairobi will be served supper in Mwanza,’’ the notice reads in part.

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It is, however, not clear whether the meals will be free of charge. The company further did not reveal when the service will take effect.

Modern Coast further notified the public that customers who book tickets online would receive gifts upon checking in at the company’s booking offices.

“We urge customers on the other routes to be patient as we make arrangements for their welfare while travelling with us,” it added.

Modern Coast is a prominent bus service company that connects major towns in East Africa.

The company owned by the late businessman Shahid Pervez Butt has severally been in the limelight over the increased number of accidents involving its buses.

On December 30, 2022, the government, for the second time in a year, suspended the license of Modern Coast Express Limited after a bus belonging to the company was involved in an accident in Uganda.

The accident, which claimed the lives of six people, involved a Modern Coast bus and a Rwandan bus which collided head-on along the Ntungamo-Kabale Highway in western Uganda.

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