NCBA Digital Personal Loan gives customers instant access to up to Sh1 million

Gone are the days when people had to borrow money from friends and relatives, visit bank branches to fill out lengthy paperwork or wait several days for a loan to be processed whenever an emergency struck.

Today, an unexpected medical bill, urgent school fees, a car repair or a business opportunity no longer has to disrupt your plans.

With digital banking transforming access to credit, customers can now secure financing within minutes without leaving their homes.

This is the convenience that NCBA Bank is delivering through its Digital Personal Loan, an unsecured facility that allows eligible customers to borrow instantly through the NCBA NOW App or via USSD *488#, with the money credited directly to their NCBA current account.

Unlike traditional loans that often require collateral and multiple visits to a branch, the digital personal loan is designed to eliminate paperwork while providing quick access to funds whenever they are needed most.

Customers can borrow from as little as Sh1,000 up to Sh1 million, depending on their approved limit, making the facility suitable for both small financial emergencies and larger planned expenses.

The loan comes with flexible repayment periods ranging from three to 12 months, allowing borrowers to choose a repayment schedule that best matches their financial situation.

One of the biggest attractions of the facility is that no security or collateral is required. Once an application is approved, the funds are transferred instantly into the customer’s NCBA account, enabling immediate access.

Who is eligible?

The loan is available to customers with an active NCBA personal current account who have maintained at least six months of consistent account activity and have a good credit history.

NCBA determines an individual’s borrowing limit based on factors such as account activity, banking behaviour and credit performance.

Customers with a healthy credit record may also qualify for periodic limit reviews, giving them access to higher borrowing amounts over time.

The bank notes that customers with poor credit standing or prolonged loan arrears may have their borrowing limits reduced or temporarily suspended until their accounts are regularised.

How to apply

To get started, customers are required to simply log into the NCBA NOW App, select NOW Loans, choose the desired loan amount and preferred repayment period, then submit the application.

Once approved, the money is deposited directly into their NCBA account. Borrowers also have the flexibility to select a repayment date that aligns with their salary or income cycle, provided the first instalment falls within 45 days from the date of application.

For customers seeking a smaller, short-term facility, NCBA also offers a Mobile Loan ranging from Sh2,000 to Sh70,000, repayable within one month.

Customers can conveniently monitor their outstanding balance through the NCBA NOW App under the personal loan menu.

Loan limits are reviewed periodically based on account performance and credit behaviour, giving financially disciplined customers the opportunity to access larger facilities over time.

To continue enjoying the service, borrowers are encouraged to maintain good banking habits, make repayments on time and preserve a positive Credit Reference Bureau (CRB) record.

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