The Co-operative Bank of Kenya (Co-op Bank) has been named Kenya’s Best Retail Bank and Kenya’s Best Digital Bank at the prestigious Euromoney Awards for Excellence 2026, cementing its position as one of the country’s leading financial institutions.
The lender received the awards during a ceremony held on Thursday, July 16, at The Peninsula in London.
The dual recognition highlights the lender’s continued investment in customer-focused banking services and digital transformation, which have strengthened access to financial services for millions of Kenyans.
Speaking after receiving the awards, the bank said the accolades reflect its commitment to delivering seamless customer experiences while expanding its digital capabilities alongside its traditional banking network.
“We are proud to be recognised by Euromoney as Kenya’s Best Retail Bank and Kenya’s Best Digital Bank. This dual recognition affirms our commitment to delivering exceptional customer experiences, expanding access to financial services and driving digital innovation,” the bank said.
Co-operative Bank currently serves more than 9.8 million account holders through a network of 223 branches, over 16,000 banking agents and a range of digital banking platforms, enabling customers to access financial services across the country.
The lender said it has continued to blend relationship banking with technology-driven solutions to enhance convenience, efficiency and financial inclusion.
The bank attributed the achievement to the support of its customers, employees, partners and other stakeholders, noting that the awards reflect a shared commitment to excellence.
“These awards belong to our customers, colleagues, partners and stakeholders who continue to support our journey. Together, we are moving from Good to Great, guided by innovation, inclusion and customer-centricity as we fulfil our purpose of transforming lives,” the bank said.
Founded in 1992, the Euromoney Awards for Excellence are regarded as among the banking industry’s most respected global accolades, recognising outstanding performance, innovation and customer impact across banks, bankers and fintech firms.
The latest recognition adds to a growing list of international awards earned by Co-operative Bank in recent years.
These include the SME Bank of the Year in Africa at the African Banker Awards, Best Commercial Bank of the Year – Kenya at the International Banker Africa and North Africa Banking Awards, as well as the SME Financier of the Year, Africa (Gold) and Product Innovation of the Year, Africa honours at the Global SME Finance Awards 2025.
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