Jumia is currently the biggest e-retailer in Kenya. The Jumia Kenya Contacts and Offices are as follows:
1. Jumia Westlands branch
Location: Nairobi westlands, Kaka House 3rd floor, Maua Close off parklands road.
Usually, it offer services from Monday to Friday as from 9.00 am to 5.30 pm. Since it’s the headquarter office, it addresses more issues than any other office. Expect a good customer service from this branch.
Below are Jumia Kenya mobile contacts.
Contacts
Phone 1: 0712302369
Phone 2: 0733931101 Toll-free number: 0800721301
Email address: [email protected]
2. Jumia Kampus Mall CBD branch
Location: Ground floor in Kampus Towers along Moi Avenue, Nairobi, opposite Jeevanjee Gardens.
You can reach them through phone number 0700000990.
The CBD branch mostly serves customers located around Nairobi CBD. From Monday to Friday the branch offers services between 8.00am to 5.30pm. On Saturdays and Sundays services are offered as from 8.00am to 1.58pm. Their services include delivery, return handling, payment handling and tracking of packages.
3. Jumia Mombasa branch
Location: Mombasa, Jomo Kenyatta Avenue, Mombasa Road, opposite Guishan restaurant and Badar Pharmacy.
Mobile phone number: 0790828890
From Monday to Friday, the operational hours are between 8.00am to 4.30pm while on weekends and public holiday they operate as from 9.00am to 1.00pm. They offer offline shopping mall services.
4. Jumia Kisumu branch
Location: Kisumu, Sibuor shop, Oginga Odinga Street.
Operational as from 8.00am to 4.30pm on weekdays and as from 9.00am to 1.58pm on public holidays and weekends. Various services like offline mall shopping, delivery, payment and returns are offered.
5. Jumia Nakuru branch
Location: Nakuru, Kenyatta Ln opposite Nakuru Railway Station.
Mobile phone number: 0700443442
Open between 8.00am to 4.30pm on weekdays and 9.00am to 1.00pm on public holidays or weekends. They offer offline shopping mall services to their customers.
6. Jumia Eldoret branch
Location: Eldoret, Dalsa center, Oloo street.
They are usually available as from Monday to Friday and from eight in the morning up to four in the evening. On Saturdays, Sundays and public holidays, services are offered as from nine in the morning to one in the afternoon. Offline shopping mall, delivery and payment services are available.
