NBK unveils emergency evacuation for customers

National Bank of Kenya has today signed a partnership with AMREF Flying Doctors to provide air evacuation and ground ambulance services for its customers, in case of a medical emergency.

The service, dubbed Maisha Air Ambulance Plan, entitles customers to unlimited evacuations and transfers from anywhere within Kenya or parts of Eastern Africa region. Customers can choose from amongst different categories, including: Bronze, Silver, Gold and Platinum. To sign up for the service, customers are required to subscribe for different categories, at a rate of between KSh2,300 and KSh10,500 annually.

The Managing Director of National Bank of Kenya, Paul Russo (right) and Amref Flying Doctors CEO, Stephen Gitau (left) signing an MOU between NBK and Amref Flying Doctors to provide air evacuation and ground ambulance services for its customers, in case of a medical emergency - Bizna Kenya — The Managing Director of National Bank of Kenya, Paul Russo (right) and Amref Flying Doctors CEO, Stephen Gitau (left) signing an MOU between NBK and Amref Flying Doctors to provide air evacuation and ground ambulance services for its customers, in case of a medical emergency – Bizna Kenya

Speaking during the launch of the service, National Bank’s Managing Director Paul Russo said:

“We are continuously focusing on intricacies touching on our customers, their businesses in general, as well as different industries and sectors. We are doing all it takes, including striking strategic partnerships to unlock more value for Kenyans.”
“Health is wealth. One of the best ways that we can protect our wealth is by paying keen attention to our health and well-being. As we work towards helping our customers meet their financial aspirations, we want to ensure that their health is safeguarded too. It augments our existing offering for health insurance; and is anchored on our desire to deliver added value to customers”.

The Maisha Air Ambulance Plan is available for the bank’s retail, corporate and MSME clients. It also grants them direct access to the AMREF Flying Doctors’ 24-hour control centre for medical advice provided by qualified practitioners. They also enjoy access to the air ambulance provider, without having to go through third-party intermediaries.

The Managing Director of National Bank of Kenya, Paul Russo (right) with Amref Flying Doctors CEO, Stephen Gitau during the launch of Maisha Cover Emergency Service in partnership with Amref Flying Doctors. Looking on is NBK's Head of Change Management, Fred Kioko - Bizna Kenya — The Managing Director of National Bank of Kenya, Paul Russo (right) with Amref Flying Doctors CEO, Stephen Gitau during the launch of Maisha Cover Emergency Service in partnership with Amref Flying Doctors. Looking on is NBK’s Head of Change Management, Fred Kioko – Bizna Kenya

AMREF Flying Doctors has been offering air medical evacuation and ambulance services in Africa over the last 60 years.

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The Chief Executive Officer of AMREF Flying Doctors’, Stephen Gitau said:

“We are pleased to partner with National Bank to guarantee safety of their clients in case of a medical emergency. This draws from our long and rich experience and track record of delivery speedy quality service”.

The cover does not cover out of hospital treatment of mild injuries and illnesses; acute condition at the time of signup; inpatient medical cost; war, political violence and civil unrest; search and rescue; criminal activity; and contamination (biological or chemical).