In the bank’s latest exploits, NCBA has partnered with the Chartered Institute for Securities and Investment (CISI) to enhance the professional skills of its staff to ensure they meet the required job competencies.

This move aligns with NCBA’s goal to equip its staff with the right knowledge and tools to provide sound financial advice, customize products and services and manage the needs of their unique and diverse customers.

CISI, in collaboration with the Capital Markets Authority (CMA) and Financial Sector Deepening (FSD) Africa, developed the program.  It is designed to give employees a deeper understanding of the financial services sector.

CISI focuses on investments globally, looking at both local and international markets. It also teaches about good financial practices and different products like assets, markets, stocks, bonds, derivatives and investment funds.

NCBA Bank announced that it would enlist over 50 financial advisors into the program who would be responsible for helping ensure that the staff are trained to meet global professional standards.

“To remain a Leader in our industry and effectively serve our diverse client base, it is crucial that we continually build our staff’s capabilities. This will enable us to achieve our goals better and deliver on our commitment to empower our customers by aligning their needs with the right solutions,” said John Gachora, Group MD NCBA Bank.

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“Our partnership with CISI reflects our dedication to providing rigorous, globally recognized training programs that align with the highest standards of professionalism and excellence.”

NCBA Bank has urged its employees to sign up for the CISI certification. The East African Regional representative for CISI shared that their mission is to raise global standards for professionals in the securities and investment industry.

“Professionalism is vital for fostering trust and integrity and upholding the highest ethical standards in the industry. It involves adherence to a code of conduct and ensures that financial advisors act in the best interest of their clients, ultimately leading to better outcomes,” said Kimancia Gitau, CISI East Africa representative.