Equity has opened a new branchi n Joska, along Kangundo Road in Machakos County but within the Nairobi Metropolitan area, expanding the bank’s countrywide branch network to 212.
The branch aims to spur economic activity in the area, known for its vibrant real estate market, thriving business community and mushrooming commercial facilities and amenities like supermarkets, churches, entertainment joints, petrol stations, hardware stores, schools, and health facilities.
Speaking at the opening ceremony, Equity Bank Director SME Banking Collins Wanyonyi emphasized the branch’s role in enhancing accessibility to banking services, providing convenience to the area’s traders and small enterprises as well as establishing linkages among entrepreneurs.
“As we open the first branch in Joska, we are doing this to recognize the town’s huge economic potential. We are here to grow together with our esteemed customers in trust. Our commitment is built on trust and a deep appreciation for the communities we serve. We are excited to bring our services closer to the people through our ecosystem approach,” said Wanyonyi, underscoring the bank’s dedication to engaging closely with its customers as a listening and caring partner.
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Carol Rutto, the Equity Bank Kenya Director of Retail and Branch Business, extended a warm welcome to prospective customers, emphasizing the tailored services designed for various demographic segments. “We encourage civil servants, small traders, entrepreneurs, cooperative groups and micro-enterprises to come and let’s grow together and you benefit from the new branch’s offerings,” said Rutto.
Talking to the gathered customers, who included local religious leaders, teachers, civil servants and traders from local markets, Equity Bank Kenya Nairobi East Regional General Manager Mary Mungai outlined a comprehensive range of products and services available at the branch.
“The offerings here comprise deposits, loans, investment banking, asset finance, insurance, currency exchange and merchant services, among others. As an institution, we support enterprise and intend to spearhead financial literacy among residents, focusing on personal finance management, budgeting, and investment strategies through regular training workshops,” said Mungai, adding that the bank has products that have friendly support for religious organizations, NGOs, and educational institutions.
The new branch BGDM, David Kande expressed readiness to serve the community and contribute to transforming lives by expanding opportunities for wealth creation. He emphasized the bank’s commitment to listening to customer needs and fostering growth collaboratively.
“We come here ready to serve you, transform lives ready to give dignity to customers and expand wealth creation opportunities. We will do this by listening to you, caring for you as we grow together,” said Kande as he gave a vote of thanks at the event that attracted representatives from diverse sectors, including youth groups, women’s organizations, educators, healthcare providers, transport operators, and the broader business community.
Henry Kimeo, the first customer to be served at the new branch, lauded Equity for its longstanding support through loans and exceptional customer service. “It is an honor to have been the first customer at this branch. I have an enduring relationship with Equity. The bank has also played a key role in deepening financial inclusion across the country,” said Kimeo, expressing confidence in Equity’s continued commitment to community development and economic growth.
