Occidental Insurance Co. Ltd is targeting to have a stronger presence in the country over the next few years by opening more branches and satellite offices.  The company will further improve its customer service by facilitating easier access, especially in the counties.

Occidental Insurance currently has two offices in Nairobi, one in Kisumu, two in Mombasa and one in Nakuru, with plans to open another one in the industrial town of Thika.

Occidental Insurance Non-Executive Director Mike Eldon said that the expansion, which aims to cover at least 24 counties within the next five years, is a response to the growing demand for general insurance products around the country.

Mr. Eldon added that the company’s confidence in the industry’s future has also influenced the decision to adopt a new corporate identity. The company embarked on its much more ambitious growth trajectory as part of the new strategy it launched in 2015.

Since then a new energy has spread throughout the organization, attracting young dynamic high-performers to complement its existing long-serving staff. A spirit of trust and collaboration exists at all levels and between all departments of Occidental, assuring both its internal and external stakeholders of the long-term sustainability of the company.

“In the last 30 years we have expanded from one branch writing Ksh11 million in premiums to Ksh2.6 billion as at the end of 2017. We see a lot of potential in the insurance sector as counties develop, and this is the driver of our expansion plans. To this end we decided to adopt our new look and feel to the Occidental brand, targeting these emerging markets and appealing to the savvy and younger customer base that is growing. That’s why we chose the tagline ‘Live Life Confident’,” said Mr. Eldon.

Occidental Insurance’s 2017 premium figure represented a 28 percent increase from the Ksh2.06 billion posted a year earlier – above the 6.6 per cent industry growth rate. The company’s asset base grew by 15 percent to stand at Ksh3.77 billion in 2017, up from Ksh3.28 billion in 2016.

Additionally, the company’s national claims-paying ability was affirmed at A-(KE) with a ‘Stable’ outlook by the Global Credit Rating Company (GCR), which is an endorsement on Occidental Insurance’s stability.

Occidental Insurance is additionally looking at new products to supplement its present portfolio of offerings – that include fire & perils, marine, liability, motor, travel insurance, engineering, and theft.

The Occidental Insurance Company Ltd was incorporated in 1984 and has been transacting general insurance business since 1987. It aspires to be the most reliable protector of wealth and health in the East African Region, operating with integrity and being totally customer-focused with its solutions and services.