Become a Co-op Kwa Jirani Agent and expand your retail business revenue through the commissions earned on transactions. Co-op Kwa Jirani is a service of Co-operative Bank of Kenya.

Co-op Kwa Jirani enables customers to carry out all banking transactions through an agent appointed by the bank. Co-operative Bank’s Agency Banking  mostly entails cash deposit taking, cash withdrawals, school fees payments, utility payments, balance enquiry, mini-statements among others.

One will need to have an account with Co-operative Bank to work as an agent. Minimum balance of an agent will be determined by one’s appraisal forwarded to the Co-operative Bank.

If you are a Co-operative Bank customer, you must have heard about Co-op Kwa Jirani, one of the easiest ways to do carry out your transaction without leaving your hood. Of course, there is MCo-op Cash too but today, see what you get with Co-op Kwa Jirani.

New Co-op Bank tool to help reconcile your business income efficiently

With Co-op Kwa Jirani, you will receive the same services you would have received in a normal banking hall. No difference at all, apart from this one being more efficient in terms of time spent to complete your transactions.

Who can use Co-op Kwa Jirani?

Customers, non-customers, SACCO-link members, co-operatives, MCU customers, SME customers and corporates.

Required Documents

You don’t have to be a Co-op Bank account holder to apply to be an agent.

Just visit your nearest Co-op Bank branch, fill in an application form and submit the following documents along with the application form:

• Certificate of good conduct (for the individual)
• PIN certificate
• Bank statements if you are not a Co-op Bank account holder
• Business permits for the last 12 months
• Current business permit
• Certificate of registration
• Copy of ID or equivalent
• Two passport size photographs
• Business owners’ or directors’ CVs
• CBK Form 3 & CBK Form 4 witnessed by Commissioner of Oaths

For corporates and SACCOs, the following additional documents will be required:

• Audited books of accounts for the last two years
• Resolution to carry out agency banking
• SASRA approval for FOSA’s
• VAT registration (where applicable)

The applicable fees to facilitate approval are:

• CBK application fee – Ksh 1,000
• Float placement – Determined by customer limit which is arrived at during appraisal

Who can be a Co-op Kwa Jirani Agent