The United Kingdom has announced changes to its visa application process affecting applicants from various countries, including Kenya, as it seeks to improve service delivery and enhance security measures.
The changes announced on Monday, October 21 will be implemented starting Tuesday, October 22, affecting both current and prospective visa applicants.
Among the changes announced by the UK High Commission in Nairobi is the transition from TLScontact to VFS Global as the commercial partner responsible for visa printing.
”Between September 2024 and January 2025, the commercial partner will change from TLScontact to VFS Global in some locations in Africa, Europe, the Middle East, and Central Asia,’’ the UK High Commission shared.
The commission advised Kenyans seeking visa services to remain attentive to instructions and emails sent to them by TLScontact and VFS Global.
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The authentic email addresses for the two service providers are @tlscontact.com and @vfsglobal.com.
“Read all emails you receive from TLScontact and VFS Global. They may have actions you need to take to continue your application. Check your junk folders to make sure you have not missed anything,” UK advised.
Those who have already scheduled visa interview appointments are advised to attend as planned.
However, if an applicant needs to reschedule, they will be required to pay the mandatory user pay (MUP) fee again and request a refund from TLScontact for the initial fee.
The commission maintained that the changes will not affect the decision on applications and how long it takes for the Visa to be processed.
