Bolt, the leading mobility company in Europe and Africa, is celebrating a significant milestone, a decade of impactful operations on a global scale. In Kenya, Bolt is also celebrating having facilitated over 100 million rides in the market and continues to offer affordable, safe and sustainable mobility options since 2017. Bolt has also grown its ride-hailing trips over ten times since its 1st year in the Kenyan market.
Over the past decade, Bolt has grown from a groundbreaking startup to a global leader in the mobility sector. Both globally and locally, Bolt remains focused on providing an innovative technology platform that enhances safety, affordability, and sustainability. Recently, Â Bolt announced that it had surpassed 150 million customers in over 45 countries and 500 cities. These customers are spread across its suite of mobility products, including ride-hailing, micro-mobility (scooter and e-bike rental), food delivery, grocery delivery, Bolt Drive, a free-floating car-sharing service, and Bolt Business, a corporate mobility service. Bolt also announced over 3.5 million partners (drivers and couriers) are using the app to earn a living, including over 1 million in Africa alone.
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“We are excited to commemorate these significant global and local milestones. These accomplishments reflect the relentless dedication of our team to build a stellar product for our riders and driver-partners. We have expanded our array of available mobility solutions to amplify these gains. Bolt mobility offerings have gone beyond traditional cars, including motorbikes, tuk-tuks, e-bikes, hybrid cars, and fully electric vehicles.
Quality, safety and driver engagement underpin these accomplishments. We continue to elevate these three pillars as we grow and evolve. For instance, drivers can now engage directly with the local team in the Nairobi Driver Engagement Centre. We also actively collaborate with regulatory bodies and other stakeholders to foster an environment conducive to the growth of this vibrant sector.” Said Linda Ndungu, Country Manager.
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Some of Bolt Kenya’s notable milestones include:
- She has facilitated over 100 million rides, seamlessly connecting riders to their destinations.
- It has created job opportunities for over 50,000 driver-partners and couriers, empowering local economies and fostering entrepreneurship.
- We have implemented cutting-edge safety features and protocols to ensure the well-being of both riders and drivers. For example, the driver selfie check feature enhances safety and prevents driver impersonation and account sharing.
- It has pioneered initiatives to reduce carbon emissions and promote sustainable transportation through its green category.
- They advocated for women’s empowerment through the women-only category, geared towards empowering and motivating more women drivers to join the ride-hailing industry.
- They are continuously innovating the app and services to enhance user experience, including the recent introduction of a scheduled rides option that allows users to book a ride up to 72 hours in advance, ensuring utmost convenience and a seamless travel experience.
Bolt looks ahead to the future and remains dedicated to its core values of affordability, safety, reliability, and accessibility.
