Co-operative Bank currently has over 8,500 agents across the country serving in its Co-op Kwa Jirani agency banking system.
These agents have made it easier for customers to transact without undergoing the trouble of traveling for long to queue in the traditional teller banking system by migrating banking service outside the bank.
Customers can withdraw up to Sh. 100,000 per day at the Co-op’s agents using a mobile phone. To make withdrawals as well as deposits, you will need to have your identity card with you. You will charged as follows:
| Service | Amount (Kshs) | Charges (Kshs) | ||||||||||||||
| Cash Withdrawals From Co-op Account / SACCO Account / Fethalink |
|
|
||||||||||||||
| Cash Deposits To Co-op Account / SACCO Account / Fethalink |
Any amount | Free | ||||||||||||||
| Funds Transfer To Co-op Account / SACCO Account / Fethalink |
Any amount | 50 | ||||||||||||||
School / College / University Fees Payment
|
Any amount
Any amount
|
50
Free
|
||||||||||||||
Utility Bills Payment
|
Any amount
|
50 | ||||||||||||||
| Balance Inquiry | N/A | 10 | ||||||||||||||
| Mini Statement | N/A | 20 | ||||||||||||||
| Other services:
|
Any amount | Free |
Below is the full breakdown of how to utilize the Co-op Kwa Jirani services to the maximum:
Who can use:
- All Co-op Bank customers
- Non Co-op Bank customers – deposit into any Co-op account
- SACCO members who have a SACCO Link card
- Customers of other financial institutions who have a FETHALINK card or a KENSWITCH card e.g. SMEP, KREP, FAULU, Bank of Africa, Chase Bank, Family Bank, Housing Finance.
