Safaricom increases Home Fibre FUP limit for all plans; see new limits

Telecommunication giant Safaricom has revised its Home Fibre Fair Usage Policy (FUP), bringing major improvements for users across all packages.

According to the updated data limits on the telco’s official Home Fibre FAQs, all Home Fibre packages now share a uniform FUP limit of 15TB.

FUP is a data cap set by internet service providers (ISPs) to ensure fair network usage for all users. When a customer exceeds a certain data limit (their FUP), their internet speed is reduced, but they can still access the internet until the plan renews.

Previously, Safaricom’s Home Fibre customers faced much lower data thresholds ranging from 500GB for the Bronze plan to 1TB (1,000GB) for Silver, Gold and Diamond plans before their speeds were throttled. Once the limit was hit, users experienced significant slowdowns, with post-FUP speeds dropping to as low as 1Mbps on the Bronze plan.

However, under the new structure, the Bronze package will offer speeds of 15 Mbps at Sh2,999 per month, with speeds reduced to 2 Mbps after reaching the 15 TB limit.

The Silver package, priced at Sh4,100, offers 30Mbps, with a post-FUP speed of 4Mbps up from the previous 3Mbps. On the other hand, the Gold package offers 80Mbps for Sh6,299, with a usage limit of 8Mbps, up from the previous 3Mbps.

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Moreover, the Diamond package now offers 500Mbps for Sh12,499, with speeds capped at 50Mbps up from 3Mbps, while Platinum plan offers 1 Gbps for Sh20,000, with a throttled speed of 100 Mbps.

Safaricom Home Fibre FUP Limits

Post-FUP Speeds