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The silent killer: how businesses with high revenue still fail

By Loise Macharia

Picture this: a manufacturing business celebrating landing its largest contract yet to supply a supermarket chain; a few months later, it enters voluntary administration or lays off employees.

For many other businesses, they often look quite healthy: the numbers on the papers appear healthy, clients are knocking on your door, and sales are increasing.

Such enterprises don’t fail from a lack of demand; their own success crushes them. A KNBS report has shown that a significant number of the 400,000 micro, small and medium enterprises that close annually are those that appear to be thriving and drowning in revenue orders, but are mostly bankrupt.

Co-Op post

Two things might be happening in such a situation: a catastrophic cash flow management or unprofitable margins. Often, high revenue masks structural weaknesses, such as poor policies or pricing, inefficient teams, or even weak procurement practices. A very important fact to remember is that every inefficiency scales with revenue.

High revenue with low cash flow management is a recipe for disaster. A key consideration is the inventory illusion. Many businesses, especially those in retail and manufacturing, celebrate ‘selling’ products that move to a distributor’s shelf. Consider this redeployed capital until the final payment is received.

In 2023, a CBK report noted that late payments are the single biggest challenge to growth and survival for 46 percent of micro, small and medium enterprises.

Since high revenues tend to justify business decisions such as executive hires and premium office space, the business is left with creeping fixed costs that persist whether invoices are paid or not.

The default solution often is debt to bridge the working capital, leading the company to fall into the financing fallacy, i.e. using short-term debt to fund long-term growth. With interest rates rising, the cost of servicing this mismatch gradually erodes profit margins, allowing this model to serve only lenders rather than shareholders and employees.

Surprisingly, most businesses leave little to no room for cash flow visibility, as only 38 percent maintain formal financial records. Recognising this gap can inspire you to prioritise accurate record-keeping, fostering a sense of responsibility and control over your financial health.

We can’t fail to mention how tax obligations have become a cash trap for most. Seeing that tax is payable when an invoice is raised, not when cash is collected, can leave the business liquid-poor or sink the company.

Why is this situation so often in the growth markets? Because companies grow sales faster than they can finance, creating liquidity stress that high revenue alone cannot resolve. This gap between profitability and liquidity is where many businesses collapse quietly.

So in 2026, don’t let your business be a statistic of the silent killer. By regularly forecasting cash flow, pricing for risk and timing, and aligning growth with capital capacity, you can feel more in control and prepared. Investing in thorough financial visibility will help you stay confident in your business’s future.

Miss Loise Macharia is the Strategy Lead at WYLDE International. You may connect with Loise via email: [email protected]

Also Read: Why referral marketing is kenya’s next big growth lever

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