The Co-operative Bank has increased its ATM daily withdrawal limit. Following this increase, customers will now be able to make daily ATM withdrawals of up to Sh. 60,000.
The increase means that Co-op Bank customers will now be able to access 50 per cent more cash via ATMs.
“Dear client, for your convenience, we have increased the total amount of money you can withdraw on our ATMs from Sh. 40,000 to Sh. 60,000 per day,” Co-op Bank said in a message sent to customers.
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At Co-op Bank ATMs, customers can access the following services; cash withdrawals, cash deposits at selected ATMs, account balance enquiries, mini-statements, card pin change, paying of utility bills including Kenya Power and Water Bills, MCo-opCash withdrawal services (cardless withdrawals).
Co-op Bank’s limit per transaction on its digital platform, M-Co-op Cash, is at Sh. 70,000.
This comes as the bank takes the lead in the digitization of banking services in Kenya.
Currently, the bank has successfully moved over ninety per cent of all customer transactions to alternative delivery channels through its multi digital channels strategy.
In the same vein, the bank has also expanded its 24 hour contact centre, boosted its mobile banking and internet services and enhanced its 584 ATMs and 16,700 Co-op Kwa Jirani banking agents.
“A successful universal banking model and the implementation of Sales Force Effectiveness has the Group serve over 8.8 million account holders in all sector,” said Co-op Bank in a statement.
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