The national carrier Kenya Airways has been named as the airline with the best airline staff in Africa.
This has seen the carrier scoop the top position in the Best Airline Staff in Africa 2023 category during the Skytrax global airline awards that were held in France.
“We are extremely excited and humbled to be recognized as having the Best Airline Staff in Africa. We take great pride in our employees, who drive our competitive advantage,” Tom Shivo, Chief People Officer Kenya Airways said.
“Our commitment to diversity, equity, and inclusion is a cornerstone of our success, as it empowers our team to deliver on our brand promise of service with an African touch to our customers.”
Kenya Airways was followed by South African Airways in the second position. Ethiopian Airlines took the third position.
The top ten positions were as follows:
1). Kenya Airways
2). South African Airways
3). Ethiopian Airlines
4). FkySafair
5). RwandAir
6). Air Mauritius
7). Royal Air Maroc
8). Air Seychelles
9). Air Austral
10). Airlink
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However, Kenya Airways lost the top position to Ethiopian Airlines in the overall best airline in Africa for the sixth year in a row.
At the same time, Ethiopian Airlines took the top prize for Africa’s cleanest airline, and Africa’s best in economy and best in business class airline.
In the Best Business Class Airline in Africa and Best Economy Class Airline in Africa categories, the Ethiopian took the prize for the fifth time in a row.
The leading airline also emerged top in the Best Business Class Onboard Catering in Africa 2023 category. This was the second time in a row that the airline was scooping this prize category.
Globally, Singapore Airlines was named as the best airline in the world for 2023. It was followed in the second position by Qatar Airways which had won the world’s best airline title in 2022.
Alarmingly, no airline from Africa was in the top ten world’s best airlines ranking. America’s Delta Airlines was ranked at position ten in the top ten ranking.
