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SME

How you can ensure your business offers excellent customer service

Excellent customer service means that your customers' needs are taken care of promptly and enthusiastically. Clear communication, effective policies, excellent staff training, and creative...

Sad But True – Main Reasons Why You May Never Start A Business in Your Lifetime

Wondering what are the main reasons why you may never start a business in your lifetime? You’re about to find out! If you’re reading this...

What it takes to be a successful business leader

What do leaders of successful businesses Do? Leadership can make or break a company. This is why public companies pay several million dollars for...

How a 15 Year Old Built an Empire From Making of Bamboo Bikes

A young Ghanaian entrepreneur, Winifred Selby, co-started Ghana Bamboo Bikes Initiative when she was just 15. The award winning company makes bicycles out of...

How We Use Kenya’s Gold Medal Reputation to Build a Running Shoe Brand

Why does a country renowned for its Olympic gold medallist runners not have a local professional running shoe brand? For Navalayo Osembo-Ombati and her now...

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