The Co-operative Bank of Kenya hired 1,104 new employees in the financial year that ended on December 31, 2024, a new annual report has shown.
The new hires came as the bank extended its growth drive that has seen it establish new branches aimed at advancing banking services across the country.
“A total of 1,104 new employees joined Co-op Bank in 2024, supporting growth in digital banking, micro, small and medium enterprises (MSME) expansion, and branch network optimization,” Co-op Bank said in the annual report. “Our recruitment strategy prioritizes diverse talent pipelines, internal promotions, and succession planning.”
The report showed that as at the end of the financial year under review, 825 members of staff were in management level, 3,690 were in supervisory and unionized roles while 1,348 others were in other positions within the Group.
“In 2024, we recorded a 5.2 percent overall employee turnover rate, reflecting a balance between career mobility and workforce stability. No retrenchment occurred in the period,” the banking Group stated. “In both 2023 and 2024, over 80 percent of identified leadership positions had designated successors, reflecting consistent investment in internal talent development… The bank continues to invest in a competitive team set to serve at existing functions and at the same time tap new growth opportunities across all areas of the business.”
In the same vein, as at the end of the quarter on March 31, 2025, Co-op Bank had expanded its branch network by 15 new outlets to hit 212 branches. These Co-operative Bank branches included the recently opened branch in Kibwezi, Makueni County.
Other recently opened branches that were launched in the first quarter included outlets in Rumuruti, Isibania, Luanda, Ugunja in Siaya County, Marimanti, Maai Mahiu, Naromoru, and Eldama Ravine.
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Co-op Bank also opened branches at Dagoretti Market, Ruiru Nord Mall, Eastleigh BBS Mall, Westlands Square Executive Centre, Eldoret Airport Road, and Imaara Mall-Mombasa Road in Nairobi.
“The bank continues to pursue strategic initiatives that focus on resilience and growth in the various economic sectors,” said Co-op Bank Managing Director and Chief Executive Officer Dr. Gideon Muriuki.
“We are running a successful universal banking model that is supported by an innovative digital presence, a wide physical footprint, over 9.4 million account holders, and the unique synergies in the over 15-million member co-operative movement that is the largest in Africa.”
