Equity Bank has been named as the best bank in Kenya. The bank bagged the top accolade in this year’s Think Business Banking Awards.
Equity was also voted the best lender in SME banking, retail banking, microfinance and agency. The bank beat its closest competitor KCB, which took home the awards for mortgage finance and product marketing.
The Diamond Trust Bank (DTB) scooped top honours in the asset finance category, product innovation, and customer service. In the tier two category, Citibank was named the best mid-tier bank in Kenya. On the other hand, Bank of India was the best tier III lender.
Think Business has previously graded Imperial Bank as the best lender overall, raising queries over the rigour put towards selecting award winners.