Good Conduct Certificate

Tips on how to apply for Good Conduct Certificate in Kenya.

Requirements for applying good conduct certificate

To apply for a certificate of good conduct, you need to have attained a minimum age of 18 years. You also need to possess a second generation national identification card as well as a clear copy of the same.

The third important factor is that you need to have an eCitizen account. If you don’t have one, then don’t worry. You can create the account for free. Nairobi residents must apply for the document online.

The portal also provides for eCitizen good conduct renewal. You will also be required to pay Kshs. 1,050 via MPESA to get the document. Once you’re done with the process, you will need to print the payment confirmation and take it back the Criminal Investigation Department headquarters.

How to Apply for Good Conduct Certificate

1. Duly fill a C24 application form which can either be downloaded from the e-Citizen portal at, at the Huduma Centres or at the DCI offices located at Mazingira House, Kiambu Road.

2. Make online processing fee payment of Ksh1050 for the Police Clearance Certificate through the mobile money platforms.

3. Present the Original ID and its photocopy (or Birth Certificate for minors), two (2) copies of the online payment invoice and one (1) copy of the C24 printed on both sides of a C24 to DCI headquarters or regional police headquarters.

4. Allow your fingerprints and palm prints to be recorded on a prescribed fingerprint form C24.

Birth Certificate Application in Kenya (Updated 2019)

Duration of application

Processing of the certificate of good conduct takes between two weeks and one month to process after which it should be ready for pick-up at the DCI Headquarters, Nairobi.


The police good conduct certificate is valid for a period of one year from the date of printing hence is subject to annual renewal.

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