National carrier Kenya Airways has been ranked as Africa’s second most efficient airline in a global on-time arrivals performance review of airlines and airports.
The latest On-Time Performance Review report by aviation analytics company Cirium indicates that the airline attained a 71.86 per cent on-time arrival rate out of 41,905 completed flights in the year 2023.
“An on-time flight is defined as a flight that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure,” said Kenya Airways in a press release announcing the milestone.
At the same time, Kenya Airways was overall ranked 10th in the Middle East and Africa region.
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“The high rankings result from Kenya Airways’ persistent focus and delivery of on-time performance each month of the year, which has been a cornerstone of improving our guest experience strategy,” said KQ chief executive officer Allan Kilavuka.
“This is a testament to our commitment to improving our on-time performance and our dedication to implementing real improvements on board.”
According to Cirium CEO, Jeremy Bowen, the data is collected from over 600 sources, allowing the industry stakeholders a third-party perspective on their operational performance.
“The program aims to provide the airline industry and its stakeholders with a neutral, third-party perspective on operational performance for individual airlines,” said Bowen.
