NCBA Bank is set to officially launch its Kawangware branch on Friday, June 20, as part of its efforts to expand its retail business and provide convenient financial services.
The launch comes after the branch, which has been in operation, demonstrated an encouraging performance that has attracted new businesses, including supermarkets, security firms, hotels, and traders.
The NCBA Kawangware branch promises to cater comprehensively to the banking needs of the local community through digital banking solutions, personal loans, SME loans, and Group and Chama banking.
The branch further aims to offer support in merchant services and till numbers, as well as rent collection, empowering individuals and businesses with easy access to financial services.
Through the hub, NCBA has stimulated economic development in the region, evidenced by the 1,065 accounts and the 382 tills opened.
Digital lending pushes NCBA to Sh5.5 billion net profit in Q1 2025
The branch is currently serving 130 customers per day, and its balance sheet stands at Sh212 million. With the lender being at the forefront of SME lending, the branch has disbursed loans amounting to Sh52.4 million, fostering SME growth and success.
The branch is supporting businesses in retail and trade, Transport, food and hospitality, informal sector, real estate, schools, and churches.
With group lending being one of the opportunities in the region, NCBA sets its sights on lending against income generated from semi-permanent residential areas.
Banks have continued to open new branches countrywide despite the increasing shift by customers from brick-and-mortar banking to fast and convenient digital banking.
NCBA, however, maintains that physical outlets are key to attracting new customers. The lender says it’s opening branches that are more focused on business development rather than transactions.
Its expansion not only brings services closer to customers but also creates employment, stimulates local enterprise, and supports local and regional trade through accessible financing solutions and SME banking services.
