NCBA Bank has introduced a simplified Pesalink pricing structure for customers using the NCBA NOW App, making instant interbank money transfers more affordable, transparent and predictable. The revised pricing reinforces the Bank’s commitment to delivering digital banking solutions that reduce the cost of everyday payments while giving customers greater convenience and control.
Free Transfers for Amounts Up to KES 1,000
Under the revised pricing, customers will enjoy free Pesalink transfers for amounts up to KES 1,000, while transfers above KES 1,000 will attract a flat fee of KES 20. The new pricing eliminates complex transaction bands, giving customers the confidence of knowing exactly what they will pay whenever they send money to accounts held at other banks.
Free Transfers Between NCBA Accounts
The revised pricing complements NCBA’s existing free transfers between NCBA accounts, giving customers a more cost-effective way to move money whether they are sending funds within the Bank or to accounts at other financial institutions.
Digital Banking Drives Everyday Transactions
The move comes as more Kenyans embrace digital banking for day-to-day transactions, including paying rent, settling supplier invoices, sending money to family and friends, and paying for goods and services. According to the Central Bank of Kenya, digital channels account for more than 80% of banking transactions, reflecting the growing preference for convenient, self-service banking beyond traditional banking halls.
By making interbank transfers simpler and more affordable, NCBA aims to encourage greater adoption of digital payments while giving customers a secure, real-time alternative to other payment options.
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NCBA Emphasises Simpler and More Affordable Banking
Speaking on the revised pricing, Dennis Njau, Group Director Retail Banking, said, “At NCBA, we are constantly looking for ways to make banking simpler, more affordable and more relevant to our customers’ everyday lives. The revised Pesalink pricing reflects our commitment to empowering customers with transparent and cost-effective digital payment solutions. Whether someone is sending a small amount to a loved one or making a larger business payment, they can now transact with greater confidence, knowing exactly what the transfer will cost.”
Instant Interbank Transfers Through Pesalink
Pesalink is a platform that enables customers to send money instantly between bank accounts across participating financial institutions in Kenya, with transfers completed securely in real time.
Through the NCBA NOW App, customers can send up to KES 999,999 seamlessly, eliminating the delays often associated with traditional bank transfers while offering a convenient alternative for both personal and business transactions.
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Flat KES 20 Fee for Larger Transfers
The revised pricing is expected to encourage increased use of digital banking channels, particularly for everyday low-value payments where customers can now transfer funds free of charge.
For larger transactions, the flat KES 20 fee provides a simple and predictable pricing model that makes budgeting easier while delivering greater value compared to traditional tiered charging structures.
Part of NCBA’s Digital Banking Strategy
The initiative forms part of NCBA’s broader strategy to enhance customers’ digital banking experience by delivering innovative solutions that combine convenience, affordability and security.
By removing cost barriers and simplifying pricing, the Bank is reinforcing its commitment to supporting customers’ financial ambitions while driving the continued adoption of secure digital payment solutions.
Customers using the NCBA NOW App can now enjoy free Pesalink transfers for amounts up to KES 1,000 and a flat KES 20 fee for higher-value transactions, making instant interbank payments more affordable than ever.
