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Wednesday, October 23, 2019

List of NTSA offices in Kenya and their contacts (Updated 2019)

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NTSA offices in Kenya: many motor vehicles owners and transport players do not know how they can reach the National Transport and Safety Authority (NTSA) or where their offices are situated. This list will help you solve this common difficulty:

For a start, you can visit any of their offices at the following areas:

  1. NTSA Mombasa is located at Imaara building, 1st Floor, on Dedan Kimathi Avenue opposite Pandya Memorial Hospital.
  2. NTSA Machakos is at Naivas Building, KRA offices, 3rd Floor.
  3. NTSA Eldoret branch is at Motor Vehicle Inspection Centre along Police Line Road.
  4. NTSA office Embu is at Mugo House, Ground Floor.
  5. NTSA Kisumu office at Swan Centre, 1st floor
  6. NTSA Thika office is located at Thika House building, the 1st roundabout to Thika from blue Post Hotel, Nkuruma street
  7. Kakamega NTSA office is at Posta, KRA offices
  8. NTSA Meru location is found at Angaine Plaza
  9. Embu Mugo House, Ground Floor
  10. NTSA Kericho office is located at Kericho County Commissioner’s compound, NTSA MVI Centre
  11. NTSA Nyeri office is at Nyeri Regional Commissioners complex Nyeri, block C, third floor, Opposite the Nyeri Law Courts.
  12. Kisii NTSA office is at Umoja Plaza, KRA Building
  13. NTSA Voi office is at Porters House, KRA Offices 1st Floor NTSA office Garissa is at KRA Offices, 1st Floor
  14. Nakuru NTSA office is at the NTSA inspection grounds

NTSA Telephone Contacts

You can contact the NTSA customer care in Nairobi through:
  • Safaricom: 0709 932 300
  • Telkom: 020 6632 30.
Kenyan citizens can access NTSA services through the e-citizen online portal where you will need first to create an e-Citizen account.
You may also visit the NTSA Headquarters of reach them through the number:
  • 0709 932 000
  • 020 6632 000
You can also send a letter and address it to National Transport and Safety Authority Hill Park Building, Upper Hill P.O Box 3602 -00506, Nairobi.  Their offices in Upper Hill and other regions in Kenya are usually open from 8 AM to 5 PM from Monday to Friday. The offices are closed during public holidays and on Sundays.

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5 COMMENTS

  1. Hallo applied for smart DL in June 2019 to date haven’t received the dl andimba my interim dl has expired, ,,kindly advice

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