Telecommunications firm Safaricom has shit down its shop located at the Two Rivers Mall.
Im a statement, Safaricom said that the shop would close down from August 31. Customers who have been relying on the shop have been advised to seek for services at the Village Market and nearby Safaricom outlets.
“As we continue to streamline our business operations to better meet customers’ needs, we wish to inform all our customers of the closure of our Two Rivers Mall Retail Centre with effect from 31st August 2022 at the close of business,” said Safaricom.
“Starting 1st September 2022, our customers in the area can continue accessing all our services from the Village Market Retail Centre or nearby care outlets.”
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The telecommunications firm also advised its customers to utilize its self-service found on its app and chat bots.
“Our self-service channels continue to remain available to all our customers, including Zuri Chatbot, www.safaricom.com, MySafaricom App and our Interactive Voice Biometric System. Our customer care lines 100 and 200 are also available to all our customers,” said Safaricom.
