The messaging platform WhatsApp has been restored. This is after suffering two hours of outage in Kenya and around the world.
Users of the platform, owned by Meta, began reporting issues just before 10:30 am on Tuesday.
Former Microsoft Kenya boss Kendi Ntwiga now working at Facebook’s Meta
More than 12,000 reports were posted within half an hour, according to the service status website Down Detector.
Many people have complained on social media that they cannot send or receive messages. WhatsApp has about two billion global active users.
WhatsApp Web, the internet browser version of the messaging service, failed to load when tested. “Make sure your computer has an active Internet connection,” a prompt on WhatsApp Web read.
Meta later confirmed issues with WhatsApp. “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” a Meta spokesperson said.
It’s not the first glitch for a Meta-owned platform this year. In August, Facebook users reported a problem where their Feed was spammed with messages from other people that were initially made on celebrity pages.
– Additional reporting from BBC and CNBC
