Tibu Health has expanded its healthcare network with the opening of a new Minute Clinic at Valley Arcade Shopping Mall in Nairobi, bringing the company’s total number of branches to eight.
The new facility, officially launched on Tuesday, July 28, is located inside Goodlife Pharmacy, Tibu Health’s principal strategic partner.
The move is part of the health technology firm’s strategy to make primary healthcare services more accessible by integrating medical care into everyday retail spaces.
Speaking during the launch, Tibu Health Chief Executive Officer Dr. Karl Daniel said the new clinic is designed to provide patients with faster and more convenient access to quality healthcare services.
He noted that pharmacies are often the first point of contact for people seeking medical assistance when they fall ill, making the partnership with Goodlife Pharmacy a practical way of bringing healthcare closer to communities.
“TIBU Health is committed to ensuring that patients receive timely, affordable and quality healthcare in locations that are convenient for them. Since many people first visit a pharmacy when they feel unwell, partnering with Goodlife Pharmacy allows us to meet patients where they are,” said Dr. Daniel.
Founded in 2018, Tibu Health is a Kenyan omnichannel health technology company that delivers outpatient medical services through a network of technology-enabled Minute Clinics located within retail pharmacies, alongside virtual consultations and home-based care.
The company offers a wide range of primary healthcare services, including general consultations, family planning, laboratory services, chronic disease management, vaccinations, antenatal care, ultrasound scans, minor surgical procedures and wound care.
According to the company, millions of Africans continue to face significant barriers in accessing essential healthcare services.
It estimates that about 600 million people across the continent are unable to obtain healthcare when they need it, while the continued emphasis on curative rather than preventive care increases treatment costs by approximately 45 percent.
The company says conventional brick-and-mortar healthcare facilities continue to dominate the sector with limited innovation, resulting in inefficient use of healthcare resources.
It also notes that about 35 percent of healthcare workers are either unemployed or underemployed, while patients spend an average of 45 minutes waiting to see a healthcare professional.
To address these challenges, Tibu Health has developed a technology-driven omnichannel model that combines physical clinics, digital platforms, virtual consultations and home visits.
The company says the approach enables patients to receive care in familiar and convenient environments while ensuring that all health encounters are digitized to support continuous patient engagement, follow-up care and appointment scheduling.
Its healthcare ecosystem includes walk-in Minute Clinics located within high-traffic partner pharmacies, a proprietary mobile application that allows patients to book appointments, access video consultations and manage electronic health records.
The firm has also partnered with major local and international insurance providers and corporate health plans in a bid to make healthcare more affordable and accessible.
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