Sunday, May 19, 2024

AfriKonekta launches $1 intercity online bus booking platform in Kenya

Co-Op post

AfriKonekta has unveiled a $1 countrywide intercity digital bus booking platform, allowing passengers to book bus tickets at a tap of a button. Whereby passengers can book a bus ticket to major destinations around Kenya starting from just ksh 100.

The platform, which targets SMEs, has also integrated parcel delivery services., online sellers and person-to-person (P2P) delivery services were unveiled today and streamed live on their social media platforms.

Afrikonekta CEO Tichaona Dande says the platform seeks to build a connected Africa and broader regional and continental integration.

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“AfriKonekta was created to build a connected Africa, provide customer-focused, low-cost, ‘smart’ and great value travel convenient to book and use. Our emphasis is on connectivity, timetable synchronization, route planning and integration, and opening up country, regional and continent-wide transportation systems through leveraging technology/digital innovations, e-commerce capabilities, and partnerships to make intercity transportation accessible, comfortable, attractive, efficient, well-connected, reliable, safe, sustainable, and affordable.”

It targets long-distance bus operators with routes from Nairobi to other towns and vice versa.

Currently, AfriKonekta is covering over 37 destinations (Mombasa, Moyale, Nakuru, Malindi, Busia, Sori, Bungoma, Butere, Siaya, Homabay, Kapenguria, L.Turkana, Bondo, Kisii, Oyugis, Migori, Usenge, Luanda, Ukwala Port, Mumias, Kitale, Mbale, Malaba, Kakuma, Nyamira, Kakamega, Eldoret, Kisumu, among others).

The network comprises 1,000 daily trips, 282 stops with over 1,126 signed-up vehicles, ranging from 7 to 62 seaters.

At its current operational capacity, AfriKonekta will move between 10,000 and 15,000 people daily, depending on demand.

The startup has signed about twenty (22) bus operators, such as Msamaria Mwema, Nya Ugenya, Salama Bus, Transline Kemera Sacco, Promise Buses, We Travellers Sacco, and Eldoret Express.

However, it plans to sign up more players and launch operations in Tanzania, Uganda, Zambia and Rwanda by early next year to expand its East Africa connectivity and continental coverage and strengthen its inventory of partner operators.

“With a wide range of express buses and shuttles, night buses, and affordable coaches and executive minivans available on our platform, we strive to allow our valued customers to grab exciting offers and deals and enjoy discounted trips. Our customers can choose from a wide range of our well-equipped vehicles with modern facilities, check bus schedules, track their bus (GPS tracking) and book bus tickets online from the comfort of their home or office,” Dande emphasized.

“AfriKonekta is a digital platform for intercity bus travel. With state-of-the-art technology, it provides customers with seamless, safe, secure planning, booking, travelling, and playing experience. Our commitment is to deliver a revolutionary means of travel that makes long-distance travel in Africa a tech-powered and attractive option. We have studied the best practices of global platforms, added our comprehensive expertise of the long-distance bus industry, and adapted the service to the African market needs,” Dande says.

The services available to all net survey apps will be accessible to travellers to book their tickets, choose seats and pay digitally, cutting the need to visit physical bus booking stations.

Accepted payment methods include mobile money, credit/debit cards, and electronic bank transfers.

Apart from online ticket sales, the platform provides consumer apps (Apple and Android), reseller apps, back-office tools for operators, business intelligence reports, driver apps, and operators’ counter and staff sales channels.

“We provide bus partner operators with technology to automate processes and streamline behind-the-scenes booking management, eliminating the analogue booking and management processes. While online bookings for bus operators have become easy, much of the behind-the-scenes processes of managing their operations remain manual and labour intensive.”

Dande said.

“We are thrilled to join forces with bus operators to accelerate further our journey to empower them to optimize & digitize their operations, maximize revenue collection and cut costs simultaneously.”

“AfriKonekta’s key partners are small and medium size bus operators. These operators typically don’t have access to modern digital tools. Digitalization accelerates their business growth, gives them more efficient sales channels, better customer experience, better visibility to actual sales, and tools to predict demand and use their vehicles more effectively”

Dande continues. Muhamad, one of the bus operators and owner of Salama Bus, which is also on the platform, re-iterated the significance of digitalization in streamlining his operations.

Intercity bus travel is an area of untapped potential in Africa.

Without better rail facilities and air transportation, over 90% of all passenger traffic is completed by road transport (bus and private cars).

AfriKonekta Mobility Oy is a Finnish startup based in Helsinki that Tichaona Dande and Pekka Möttö founded.

While Dande is from Zimbabwe and currently living in Finland, Möttö is a Finnish citizen. Dande moved to Finland in 2015 to pursue further studies in International Law, Global Politics, Business Administration, and Development studies completing three Masters’ degrees.

He has lived and worked in Botswana, Zimbabwe, South Africa, and Finland in various companies, including T-Mobile and Amazon.com.

The company’s journey began in June 2021, when Dande contacted Möttö, wanting to share his vision of connecting Africa through LinkedIn.

He chose to work with Möttö, the founder of Onnibus, Finland’s biggest intercity bus booking operator.

Before launching in Kenya, Dande emphasizes that AfriKonekta had to understand the specific needs of Kenyan operators and local passengers. During the six months pilot phase, the company sold over 45 000 tickets.

“Our vision is to provide tools and processes for African bus operators to prosper and grow starting from Kenya,” He adds.

Möttö says he was deeply impressed with Dande’s vision and ambitious plan.

“Having initiated the digitalization and new business model in the Finnish bus industry and seen with my own eyes the rapidly growing passenger numbers and rejuvenation of the industry, it was easy for me to get excited and share Tichaona’s vision,” He says.

Dande and Möttö are excited about the launch in Kenya and are preparing to scale to new countries.

“More importantly, it is about improving the operator’s profitability, resources management, data-based workflows, customer engagement & communication, intelligence business reports, safety, and security of travel, the inclusion of more passenger groups, and ultimately better sustainability by enabling the operators the financing of new vehicles through partnerships with financial institutions.”

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