There are certain health emergencies that require medical evacuation. A medical emergency can catch off guard if you don’t have the correct contacts for ambulance services or your nearest hospital’s emergency department.
Today, if you have any medical emergency that requires an evacuation by an ambulance, you can contact any of the following ambulance services and hospitals in your area.
These ambulances come equipped with both basic and advanced medical equipment, medical support including for life support, and qualified staff:
1). Kenya Red Cross
Kenya Red Cross emergency ambulance services are offered under its subsidiary known as E–Plus Kenya. These services are available across the 47 counties.
Emergency Contacts: 0700 395 395 or 0738 395 395
Email: [email protected]
2). Avenue Rescue Services
Avenue Health Care Services are equipped to respond to medical emergencies in Mombasa, Nakuru, Nairobi, Ongata Rongai, Eldoret and Kisumu.
Contacts: 020-3743858, 0711 060 000, 0732 175 000.
Email: [email protected]
3). Kenyatta National Hospital
Kenyatta National Hospital is the largest referral hospital in Kenya. The hospital receives emergencies on a 24 hour basis.
Contacts: 020 2726300, 2726450/1-5, 2726550, 0738606409, 020 272 5272
Email: [email protected]
4). Critical Care Ambulance Services Limited
This is a 24–hour emergency ambulance service based in Pumwani, Nairobi. The service also offers high level intensive care unit evacuation, transfers and transportation. `
Hotline Numbers: 0716 400 500, 0728 918 000, 0735 844 904
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5). St John’s Ambulances
This ambulance service offers subscription packages that provide for 24 hour medical emergency ambulance evacuation, stabilization on site by emergency medical personnel, online medical consultation, and hospital transfers. An individual plan at St. John’s Ambulances costs Sh. 1,200 while a family plan costs Sh. 5,000 per year.
Main Hotline: 072-1225285
Kisumu: 0723-956649, 0722-664042 or [email protected]
Kakamega: 0718-189671 or [email protected]
Mombasa: 0721-392223, 0722-956803 or [email protected]
Nakuru: 0721-355773, 0721-486211 or [email protected]
Nyeri: 0724-418811 or [email protected]
6). Intensive Care Air Ambulances
Contacts: 0722-600600, 0733-600600, 020-6000600, 020-604945, 020- 602767 or [email protected]
7). AAR Health Emergency
AAR Health Care runs a 24/7 medical emergency radio room. The service runs both basic life support and advanced life support ambulance services.
Contacts: 0725-225-225, 0734-225-225, 020-2717374/5/6, 0709-701000, or 0730-65500.
Email: [email protected]
AAR Kisumu: 0734 444470
Mombasa: 0729 933559
8). AMREF Flying Doctors
This service offers round the clock medical standby rescue services using ground ambulance, helicopter or fixed wing aircraft.
Contacts: 0722-207350, 020-6000552, 020-6003988, 020-6002492, 020-6000833, 020-6000868
Email: [email protected]
9). The Nairobi Hospital
Contacts: 020 2845000, 020 2714400, 0722 204 114/5/6/7, 020 2713662, 020 2728003
10). The Mater Hospital
This hospital operates on a 24 hour basis. It has a section dedicated to accidents and emergencies.
Emergency contacts: 071 9073000 or 0732163000
Call centre: 0719073000 or 0732163000
11). MP Shah Hospital
This facility is located in Parklands Nairobi County. The hospital’s emergency department can be reached through:
Contacts: 020 4291 100 or 0722 204 427 or 0733 606 113
The hospital also has a 24-hour dedicated Covid-19 hotline: 0704 419 736
12). Aga Khan University Hospital
This hospital has branches in Nairobi, Kisumu and Mombasa. The hospital has dedicated sections for adult and pediatric casualties.
The adult casualty emergency section can be reached via:
(0) 20366 2025
The pediatric casualty emergency section can be reached via:
(0) 20366 2031
Tele-Consultation services are also available at the hospital from Monday to Friday 8:00am– 4:00 pm as follows:
| Clinic | Contact Number |
| Antenatal Clinic (ANC) including Wellbaby Clinic | +254 (0)711 092 200 |
| Breast Clinic | +254 (0)711 092 080 |
| Counselling Psychology | +254 (0)711 092 854 |
| Dietetics Clinic | +254 (0)711 092 042 |
| Family Medicine Clinic (FMC) | +254 (0)711 092 854 |
| Heart Clinic | +254 (0)711 092 073 |
| Jubilee Clinic | +254 (0)711 092 146 |
| Medical Clinics including: Neurology, Rheumatology, Gastroeneterology, Endocrinology, Cardiology, Internal medicine, Haematology, Chest clinic, Dermatology, and Psychiatry | +254 (0)711 09 2029 |
| Diabetes and Endocrinology | +254 (0)711 09 2774 |
| Obstetrics & Gynaecology | +254 (0)711 092 876 |
| Outreach medical centres | +254 (0)793 326 952, +254 (0)782 639 655 |
| Oncology Clinics including: Paediatric Oncology, Heamato-oncology and General oncology | +254 (0)711 092 037 |
| Paediatric clinics including: Paediatric surgery, Neurology, Allergy, Adolescent, Rheumatology, Gastroenterology, Endocrinology, Cardiology, Haematology, Chest, Developmental Paediatrics, Neonatology and Psychiatry | +254 (0)711 092 591 |
| Pain Management | +254 (0)711 092 785 |
| Renal Clinics | +254 (0)711 092 337 |
| Surgical Clinics including: Orthopaedic, Paediatric surgery, Plastic surgery, General surgery, ENT, Neurosurgery, Maxillofacial, Anaesthesia, Cardiothoracic | +254 (0)711 092 337 |
Aga Khan University Hospital’s general contacts are as follows: 020 3740000, 020 374 2531, 0711092000, 0722204146, 020 3741749
13). Gertrude Children’s Hospital
The hospital offers ambulance services for emergency and other uses.
Contacts: 020 720 6000, 0730645000 or 0709529000
14). Consolata Mathari Hospital
This facility is based in Nyeri County. It offers round the clock ambulance services.
Contacts: 0729098324 or 0203536939
15). OCOA Ambulance Service
OCOA Ambulance Services provides round the clock evacuation for life-threatening emergency medical conditions.
Contact: 0758 692 000.
Email: [email protected].
16). Josmori Ambulance
Josmori Ambulance provides round the clock ambulance services that include county by county evacuation, across the border evacuations, referrals from hospitals to hospitals, medical evacuations from home to hospitals, standby ambulance services for events, and on scene evacuations to hospitals.
Contact: 0700 767 664.
16). Sayyida Fatimah Hospital
Sayyida Fatimah Hospital is based in Mombasa at the coast region.
Contacts: 0729 410 016
17). Ivory Health Solutions
Ivory Health provides both health and ambulance services in Nairobi and Kiambu Counties.
Contacts: 0726 998 880, 0786 998 880.
18). Radiant Ambulances
Based in Nairobi, the Radiant Hospitals offer 24 hour ambulance services. These include emergency evacuation services and planned patient services.
Hotline: 0717 666 695 or 0717 666 626
Ambulance: 0725 532 000
Email: [email protected]
19). Moi Teaching and Referral Hospital (MTRH)
MTRH is the second largest referral hospital in Kenya. The hospital has a transport department where emergency ambulances are based. The hospital operates four fully equipped ambulances which are also available to the public in the event of medical emergencies.
Contacts: 0701393979
20). Mama Lucy Kibaki Hospital
This hospital offers Advanced Life Support and Basic Life Support ambulances services. We are operational 24/7 including during public holidays. This facility is base along Kangundo Road in Umoja 2, Embakasi West, in Nairobi County.
Contacts: 0208022676
21). Mbagathi County Hospital
The hospital borders the Kenyatta National Hospital and the Forces Memorial Hospital in Nairobi County. It has a dedicated line for emergency medical cases.
Contacts for emergency services: 020 2724712 or 0721 311 808
22). Bliss Medical Centre
Bliss has a fleet of ambulances equipped for round the clock advanced life support and basic life support.
Emergency contacts: 0780 328 381 or 0730 704 000
22). Nyeri Ambulance Services
There are a number of hospitals in Nyeri County that provide ambulance services. Here are the hospitals and their contacts:
a). Nyeri County Health Services Ambulances: 0717001649
b). Red Cross: 0722774693 or 0720596661
c). Consolata Mathari Mission Hospital: 0729098324 or 0203536939
d). Mary Immaculate Hospital: 0723576106
e). Outspan Hospital: 0722696901 or 0612030742
f). PCEA TumuTumu Hospital: 0720948474
23). Mombasa Ambulance Services
In Mombasa County, you can get both disaster and medical rescue services:
Mombasa County disaster
Contacts: 0707-911911, 0788-911911, 0775-911911 or 0756-911911
Ambulance Services
a). St John Ambulance: 0706-777077
b). Red Cross- E-plus: 0700-395395
c). AAR Ambulance: 0729-933559
d). Mewa Ambulance: 0716-292798
e). Kenya Police: 0722-343878 or 020-3556769
f). Pandya Mission Hospital: 041-229252/221783 or 0722 206424
Here are more ambulance service providers across the country
|
Area |
Hospital Provider |
Contacts |
| NYANDARUA | JM County Memorial Hospital | 0733 685480 |
| Pine Hospital
|
0710 411257 | |
| North Kinangop Catholic Hospital | 0713.777816 or 050 50592 | |
| BOMET | Tenwek Hospital | 020-2045542 or 0728-8091900 |
| DIANI | Diani Beach Hosp | 040-3300150/1 |
| ELDORET | Eldoret Memorial Hospital | 053 2033471 |
| Eldoret Hospital | 053-2062000/1 or 0733-618833 or 0733-964096 | |
| Medhill Hosp | 052-2060071/2, 0723-578895, 0735-864169 | |
| E-plus | 0700 395 395 | |
| KAKAMEGA | St. John Ambulance | 0718-189671 |
| KARATINA | Jamii Hospital | 061- 72077 or 0712-275175 |
|
KERICHO |
Kericho Nursing Home |
052-30653, 0722-999661 or 0720-882484
Fax; 052-30419 |
| Siloam | 052 21200, 0728 881121 or 0729 692010 | |
| KIRINYAGA | ACK Mt. Kenya Hospital | 020-2033971, 0722-897833 |
| Mwea Mission Hospital-Wang’uru | 020-2032382, 0721, 214938, 0722, 260748 or 0722, 606 8 | |
| KISII | Bosongo Medical Center | 058-/31335/31957 |
| Hema Hospital | 020-2022548 | |
| KISUMU | St. John | 057-2022860, 0721-956 692 or 0736-020092 |
| E-plus | 0700 395 395 | |
| KITALE | E-plus | 0700 395 395 |
| Mt. Elgon Hospital | 054-30704/ | |
| MACHAKOS | Bishop Kioko hospital | 044-21415, 044-20495, 0738-627651 or 0721-179359 |
| MALINDI | E-plus | 0700 395 395 |
| Star Hospital | 042-30762 | |
| E-plus | 0700 395 395 | |
| MUMIAS | Mumias Mat & Nurs. Home | 056-41291 |
| MURANG’A | Kiria-ini Mission Hospital | 020-354 5157, 0723-704 530 |
| NAIVASHA | Homegrown Medical Center | 050-30380/5 or 50017 |
| NAKURU | St. Johns Ambulance | 051-2216919, 0721-486211 |
| Pine Breeze Hospital | 051-2211278/9 | |
|
Evans Sunrise hospital |
051-2212462/5, 051-2215246, 0737-247365
0712-247365, 0725-911911, 0735-911 911 |
|
| E-plus | 0700-395 395 | |
| NANYUKI | Nanyuki Cottage Hospital | 062-32207, 020-32666, 0722-457173 |
| E-plus | 0700-395 395 | |
| VOI | Dr. Hanifa | 0722-237961/043 2030580 |
| WEBUYE | Webuye Nursing Home | 055-41575 |
| Menelik Medical Center | 0733-905177, 0722-208370, 020-3875934, 020-387532 | |
|
Nairobi Women’s hospital |
0722-760 146, 0728-249825, 0728-249826, 0733-61835
272 6821 / 272 6824 / 272 6826 / 272 6827 / 273 6845 |
|
|
Coptic Hospital |
020-272 4737 / 272 0831 / 272 5856,
0735-558862, 0723-100252 |