Here's a bonanza of tips for improving the customer service and customer experience in your organization today and over the weeks to come.
1. First impressions matter.
Walk up to, and into, your establishment with the eye of a customer. A...
SportPesa rang in the New Year with a thrilling start as two lucky winners split the Mid-Week Jackpot of KSh 23,461,828 on January 1, 2025. The jackpot win marked an exciting moment for both Japhet Muirungi and Tannubody Subbareddy,...
Advertising: There are two ways in which marketers conduct promotional activities. They either advertise the product for the market as a whole or they create a focused communication for a specific customer group. Today, these marketing strategies fall into...
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I feel the number is already too big for...
LG Electronics (LG) is set to unveil its 2025 LG gram lineup, the company’s first on-device AI-powered laptops, at CES 2025 in January.
The new lineup includes innovative models such as the gram Pro, gram Pro 2-in-1, gram, and gram...
LG Electronics (LG) is reinforcing its leadership in premium OLED gaming monitors with the LG UltraGear™ GX9 series, set to be unveiled at CES 2025 this January.
The new lineup includes the 45GX990A – winner of three CES 2025 Innovation...
Jane Mwendwa, a single mother and water business entrepreneur from Isiolo, has defied all odds to win an astounding 51,461,253 million shillings in SportPesa Mega Jackpot. Her inspiring journey from humble beginnings to life-changing success is a testament to...
Seeing traffic gridlocks on the Great North Road reminds one that air travel in Kenya is no longer a luxury. It is a necessity. Anyone on urgent business in any of the nation’s cities and pressed for time would...
WezaBet, an international gaming platform, is taking the entertainment scene in Kenya by storm. With a special partnership featuring music superstars Ssaru and Wakadinali, alongside some of the country’s most influential digital creators, WezaBet is establishing itself as a...
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