DT Dobie Express Service Centre – COVID-19 Driving Demand For Car Servicing in Shorter Times
The limitations imposed by the COVID-19 outbreak on the time available for motorists to have work carried out on their cars is raising the demand for the DT Dobie Express Service. This is carried out at a dedicated Centre in the Company’s Lusaka road facility which offers a choice of minor and major service.
Typical service includes changing engine oil and filter, inspection of transmission fluids, brake system, suspension system, exhaust system among other systems in the vehicle. Customers are also advised should any manufacturer software update be necessary. The service is done on first come first serve basis. The service is available from at 7.30 AM to 4.30 PM and Saturdays from 8.00 AM till 1.00 PM
Bartholomew Osoro, the service advisor in charge of the Express Service Centre explained, “Each car is allocated a technician unless it is major work requiring more man power. A technician takes about one hour to carry out the minor service and a minimum of two hours for a major one.”
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Since the inception of DT Dobie over 70 years ago great emphasis has been placed on customer service, the factory trained technicians are readily available to give advice to Mercedes-Benz and Volkswagen owners. They use state of the art workshop equipment backed by comprehensive stocks of genuine parts in Nairobi, Mombasa, Nakuru and Kisumu.
About DT Dobie Company
Colonel David Dobie, a veteran of World War 2, started D.T Dobie in 1949. From humble beginnings, the company started out with the Mercedes-Benz franchise for East Africa which included both passenger and heavy commercial vehicles.
- Subsequently in 1964 our organization was awarded the sole franchise distributorship of Nissan passenger and light commercial vehicles in Kenya.
- The company was in the year 2000 acquired by CFAO, a French company that was then a wholly owned subsidiary of the Pinault Printemps-Redoute (PPR) group. In 2012 Toyota Tsusho Corporation (TTC) became the majority shareholder of CFAO after acquiring 97.81 %.
- In 2001 we were awarded the Jeep franchise for Kenya.
- In 2014 we were appointed the franchise dealers for VW passenger and light commercial vehicles.
Our organization enjoys unmatched after sales service facilities and has an unrivalled service network consisting of branches in Mombasa, Nakuru and Kisumu with dealers and service centres countrywide.