NCBA customers in Kenya will now be able to send money to over 200 countries and territories across the world following a partnership between the lender and global payments network, MoneyGram.
The move is part of NCBA’s strategic efforts to deepen financial inclusion and provide customers with reliable cross-border money transfer solutions amid the growing demand for secure, swift, and accessible remittance services.
“We are excited to onboard MoneyGram as our remittance partner at NCBA because this collaboration proves we are committed to providing our customers with fast, safe, and seamless cross-border money transfer services,” said NCBA Ag Director Retail Banking, Mr. Dennis Njau.
Operating in nearly every country around the globe, MoneyGram is one of the world’s largest money transfer providers.
The company’s tech-powered, cross-border payment network serves over 50 million customers each year, spans approximately 470,000 retail locations, and connects more than 5 billion digital endpoints.
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“We are proud to collaborate with NCBA to expand our global remittance services across Kenya. This collaboration is part of our mission to connect the world by making the movement of money across borders seamless, affordable, and secure for everyone. Together with NCBA, we’re empowering Kenyans to support loved ones and build better futures,” MoneyGram Regional Lead Anas Abouyahya remarked.
NCBA has in recent months been prioritizing digitization as a core strategic focus and has embarked on revamping its Diaspora Banking value proposition to remain competitive.
Part of this revamp involves forming strategic partnerships with fintechs to enhance diaspora remittances, which hit Sh159.8 billion ($1.23 billion) in the first quarter of 2025, according to the Central Bank of Kenya.
“With the steady growth in diaspora remittance volumes in Kenya, our partnership with MoneyGram offers a reliable avenue for our customers in the diaspora to take care of their families and invest at home, directly through NCBA,” Mr. Njau added.
With its extensive branch network of 100 branches countrywide and robust online banking platforms, NCBA is also positioned to facilitate this growing volume of transactions, giving customers a seamless experience of receiving funds straight into their accounts or as cash pick-ups.
