28.8 C
Kenya
Friday, February 28, 2020

Safaricom rolls out 4G voice, video call service countrywide

Must Read

I learned the hard way matatu business is not for the fainthearted

Michael David is the CEO of MoneySense Ltd, an investment firm, and the lead coach at Team MoneySense, a...

31 year old who started Level 5 private hospital aged 25

Starting a Private Hospital in Kenya: The Ministry of Health recently gazetted 35 hospitals that had been upgraded to...

KQ suspends employee for exposing risky flight from China

China Flights to Kenya: The staff member at Kenya Airways who exposed the arrival and poor handling of passengers...

Safaricom VoLTE: Safaricom (NSE: SCOM) has today launched voice and video calls over its 4G network, popularly known as Voice over LTE (VoLTE) and Video over LTE (ViLTE). The services are immediately available countrywide to any Safaricom customer with a VoLTE-supporting 4G device and a 4G enabled SIM Card, and will be offered at no additional cost compared to standard calls.

Safaricom VoLTE offers a richer calling experience and clearer calls achieving High Definition voice quality. This is due to the ability of 4G networks to support a higher data capacity which in turn can carry up to three times more data per call compared to 3G networks and six times more compared to 2G networks.  VoLTE also eliminates background noise, background jitter and other distortions that are characteristic of older calling technologies.

“Today, we are proud to introduce the latest calling technology across the country which will enable Kenyans make voice and video calls over 4G. Beyond crystal clear voice calls, VoLTE further empowers our customers to better connect with families, friends and at work with high-quality video calling at no extra cost. Any Kenyan now has the freedom to make crystal clear calls and to make and receive clear video calls wherever they may be, on our 4G network,” said Sylvia Mulinge, Chief Customer Officer, Safaricom.

Customers on VoLTE will also enjoy the ability to simultaneously make calls and browse at 4G speeds. Previously, customers on 4G saw their data sessions slow down to 3G speeds when on calls. Due to its design, 3G technology typically results in slower speeds for the duration of a call as the older technology carries both voice and data traffic on the same channel, hence reducing the amount and speed of data that can be carried during a call.

Calls on VoLTE can be distinguished by the “HD Calling” symbol which appears when a VoLTE call is in progress. Customers can also tell when they are on VoLTE by the “VoLTE” symbol in their status bars. The technology also allows a customer to switch between voice and video calls during a VoLTE call, though video calls will only be possible if both the caller’s and receiver’s device support the technology.

Most admired brands: Bidco, Safaricom named top brands in Kenya

Through the service, Safaricom is looking to meet rising demand for video calling which is being driven by increasing data and smartphone usage.

The company also sees an opportunity in businesses who stand to benefit from the improved call clarity, especially when making calls on the move or making conference and group calls over mobile phones. Safaricom also sees a demand for video calls among businesses, especially among small businesses who increasingly rely on mobile video for marketing and trading.

Safaricom has also committed to have the service available to a majority of Kenyans by embarking on an ambitious expansion of its 4G network. The company will double the number of 4G base stations across the country to more than 5,000 by the end of the year.

In addition to activating VoLTE and ViLTE on its network, Safaricom has also introduced a range of affordable VoLTE capable devices to the market, including the Neon Ray retailing at KES 3,999 and the Neon Nova at KES 5,999. All devices are immediately available at all Safaricom shops, Safaricom dealers, and Masoko.

Besides the two devices, VoLTE is also available on select Samsung, Nokia, Tecno, Itel and Huawei devices. Customers using these devices may need to update their device software to enjoy the service

VoLTE and ViLTE Capable devices
Neon Ray, Neon Nova, Neon Lite, Neon Plus Samsung S10, S10E and S10+ Samsung Note 8 and Note 9
Samsung S9 and S9+ Samsung S8 and S8+ Samsung S7 and S7 Edge
Samsung A9 2018, A7 2018, A8+, A6+ Samsung J8, J6+, J6, J4+, J4 Samsung A2 Core, A10, A20, A30, A50, A70, A80
Huawei Mate 10, Mate 10 Pro, Mate 20, Mate 20 Pro Huawei Y5 lite, Y5 2019, Y6 2019, Y7 2019 Huawei P30, P30 Lite, P 30 Pro, P 20, P 20 Lite, P 20 Pro
Nokia 3.1, Nokia 3.1 Pro, Nokia 4.1, Nokia 4.1 Pro Nokia 5.1, Nokia 5.1 Pro
Nokia 6.1, Nokia 6.1 pro Nokia 7.1, Nokia 7.1 Pro Itel A23s
Nokia 8.1 Tecno Cammon 11

 

- Advertisement -

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

140,531FansLike
10,942FollowersFollow
7,640FollowersFollow
214SubscribersSubscribe

Latest News

Career profile of the confirmed KQ CEO Allan Kilavuka

Kenya Airways has appointed Allan Kilavuka as the group managing director and chief executive officer. His appointment will take...

31 year old who started Level 5 private hospital aged 25

Starting a Private Hospital in Kenya: The Ministry of Health recently gazetted 35 hospitals that had been upgraded to Level Five category. Among these...

KQ suspends employee for exposing risky flight from China

China Flights to Kenya: The staff member at Kenya Airways who exposed the arrival and poor handling of passengers from China has been suspended. The...

The top 10 youth millionaire entrepreneurs in Kenya

Youngest millionaires in Kenya: You have probably, never heard of these names but these are the countries top money makers, who probably in a...

Career profile of the confirmed KQ CEO Allan Kilavuka

Kenya Airways has appointed Allan Kilavuka as the group managing director and chief executive officer. His appointment will take effect from April 1 this...

More Articles Like This

- Advertisement -
%d bloggers like this: