As the festive season approaches, Uber has announced the availability of Safety Preferences, which makes it easier for riders to maximize in-app safety features, especially at night. This one-stop destination in the app allows riders to tailor their safety preferences and have peace of mind that it’s handled.
For example, you can choose up to four safety features to automatically turn on based on time or location, whether it’s for all trips, trips after 9 pm, or even every time you leave a bar or restaurant.
Imran Manji, Head of East Africa, Uber explains, “The safety of the users on our platform is a key priority for Uber. As we approach the festive season, we want to make it easier for riders to access and take advantage of the safety features available on the Uber app.
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You can set your safety preferences through your settings in the Uber app at any time or just tap the blue safety shield while on a trip.
Safety features riders can customize include:
Ride Check: Ride Check helps detect if a ride goes off-course, stops unexpectedly, or ends early and sends an in-app check-in. Or you can choose to receive check-ins more frequently. When this happens, we’ll check in to ask if everything is ok and offer resources to help.
PIN verification: Riders can choose to receive a four-digit PIN code to provide to a driver before the trip begins. This helps ensure they’re getting into the right car.
Audio Recording: Riders can record audio during a trip. All audio recordings are encrypted and stored securely on your device. Your recording will be locked, and no one—not the driver, not Uber, not you—has access to it. Uber can only access the recording if you report a safety incident and choose to share it with Uber.
Share My Trip: Riders can automatically share their live location and trip details with a friend or family member.
Uber is committed to being a world-leading safety innovator, using new technology to improve safety standards for all our users. In the recently launched Kenya Economic Impact Report, 96% of surveyed female riders said safety was an important reason why they u
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