A private company has been making billions of money from the Social Health Authority (SHA) that was controversially started by President William Ruto to replace the National Health Insurance Fund (NHIF).
According to a report that was published by the Daily Nation on Monday July 6, 2026, the company has been identified as Finsprint. It’s offices are located in Kilimani, Nairobi.
The report by the newspaper has laid out what appears to be a layered chain of firms and subcontractors, all who are involved in the SHA system.
The report shows that the SHA system works through the Digital Health Agency (DHA) which is a semi-autonomous government agency that was set up to oversee the development, operationalization and maintenance of a Comprehensive Integrated Health Information System (CIHIS).
According to the report, the system set up by the DHA operates as a one-stop shop for all health data in the country, controlling the payment system for health providers and onboarding of new health services providers.
Under DHA is the consortium of firms that include Safaricom, Konvergenz Network Solutions and Apeiro Limited which is firm from the United Arab Emirates (UAE). This is the consortium was engaged for the supply of the digital system whose estimated cost was a staggering Sh104 billion.
“Apeiro was given control of e-claims processing by Safaricom under a contract worth more than Sh5 billion. It runs the system that links SHA payments to hospital bank accounts,” the newspaper reported.
The report details that payment claims from hospitals are first sent to SHA for an initial review. They are reviewed by doctors and clinical officers who are paid by SHA but supervised by the DHA. If these claims are approved, they are then pushed forward to Konvergenz for another set of approvals. However, this is not the company that makes the payments.
Instead, Konvergenz sends them over to Finsprint which it has subcontracted. Once this firm receives the amounts due to each hospital, it allegedly deducts 2 percent before remitting the balance to the hospital bank accounts. Apparently, this firm claims that these deductions are done to cover “logistical costs”.
The report in the newspaper estimated that Finsprint may have pocketed as much as Sh2.9 billion since the inception of SHA if it has handled all the Sh146 billion that has reportedly been paid out to hospitals for health services rendered.
At the same time, the report shows that Finsprint was incorporated as a private company on July 12, 2020 with a nominal share capital of Sh100,000. The company has two directors who were identified as Issa Sheikh Mohamed of Nairobi and Abdulhakim Ibrahim Sheikh of Mombasa.
Out of the 1,000 company shares, 575 shares are held by a company that is known as Impactsoft Technologies Group Limited. Registration documents indicate that this company is a Kenyan entity but has no known address.
The remaining 425 shares are held by Abdulhakim who is also one of the owners of Konvergenz Network Solutions.
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According to the report, Finsprint is colleting Sh2 from every Sh100 that Kenyans contribute to SHA. In addition, this private firm is collecting Sh5 for every Sh100 that is claimed by hospitals. The consortium involved in this deal also charges 1.5 percent for what has been termed as tracking services.
The replacement of NHIF by SHIF brought on board a new format in salary deductions, with SHA’s Social Health Insurance Fund (SHIF) deductions being larger in comparison to the old NHIF deductions. Under SHIF, all workers get deducted 2.5 per cent of their salaries.
SHA has been dogged by controversies, with multiple cases of patients being turned away from hospitals or hospitals refusing to accept SHIF from admitted patients reported widely in the media since the program went into force in October 2024.
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