Excellent customer service means that your customers' needs are taken care of promptly and enthusiastically. Clear communication, effective policies, excellent staff training, and creative problem-solving techniques are all necessary components of excellent customer service. On the other hand, unhappy...
Wondering what are the main reasons why you may never start a business in your lifetime? You’re about to find out!
If you’re reading this article, it is likely you would love to be an entrepreneur (that is, if you...
What do leaders of successful businesses Do? Leadership can make or break a company. This is why public companies pay several million dollars for a new chief executive officer.
Have a positive attitude.
Believe that your business is the best business...
A young Ghanaian entrepreneur, Winifred Selby, co-started Ghana Bamboo Bikes Initiative when she was just 15. The award winning company makes bicycles out of bamboo and has caught the attention of global organisations. This is what she had to...
Why does a country renowned for its Olympic gold medallist runners not have a local professional running shoe brand?
For Navalayo Osembo-Ombati and her now business partner, Weldon Kennedy, it was this question – brought up in a conversation at...
Suzie Wokabi is one of Kenya’s most exceptional female entrepreneurs. Eight years ago, she founded Suziebeauty, Kenya’s leading indigenous cosmetics brand after a successful career as a television make-up artist in Los Angeles, California. SuzieBeauty now manufactures everything from...
Are you looking to maximize every paycheck and squeeze as much as you can out of your income? With a few adjustments to your lifestyle and your finances, you’ll be able to increase the amount of money you bring...
From gathering speakers to securing sponsors, your to-do list seems to be never-ending. One important and challenging aspect in the planning process is choosing a venue. To make it a bit easier, here are 10 great venues in Nairobi...
We’re always giving you reasons why you should invest in real estate, today we’re giving the reasons not to invest – when real estate simply is not your gig.
1. You Don’t Have Money
It’s a money making investment, and it’s...
Without trust there is no leadership.
Seems rather simple, doesn’t it?
In reality, however, it is not.
Very few managers are leaders. The difference between the two? A manager is someone who has people reporting to him. A leader is someone who...
