23 C
Sunday, November 29, 2020

Shock as 70-year-old loses Sh. 1.3 million in her StanChart Bank account

Must Read

This is how much it really costs to treat a Covid-19 patient in Kenya

Cost of Treating Covid: The Ministry of Health last week announced that  the National Hospital Insurance Fund will not...

Trends Observed in Sports Betting in Africa

The industry of sports betting in Africa is an ever-growing industry and shows no signs of slowing down. More...

Keroche boss Tabitha Karanja gets her wish against Omar Lali

Keroche vs Omar Lali: Keroche boss Tabitha Karanja has gotten her wish against her late daughter's partner Omar Lali....

StanChart Bank Account: Over the past few days, the customer rating on Standard Chartered Bank Kenya’s Facebook account has fallen from 4 stars to one. The reviews section is also filled with criticism. The bank’s app has also been downgraded from 4.4 to just 1.1. All this comes as reaction after a case involving a customer at the bank, and the bank’s response went viral.

The case involves a 70 year old woman who had lost her entire pension amounting to Sh. 1.3 million in the bank.

“My mum who is 70 years, and whose account is account 0100319393600 (Harambee Avenue branch) found her account emptied of her pension funds of Kes. 1,370,000 on 4th September, 2020, through suspected internal collusion. Whenever she has tried to contact Stanchart, they refuse to talk to her. Keep note that this is a 70 year old who retired over 15 year ago and who is now financially destabilized and has to operate by borrowing funds to survive from relatives, while she had organized her finances. Where is the fiduciary responsibility for this pensioner! Does Stanchart have a heart or even care?” a social media user posted.

How Sh. 200,000 can give you Sh. 1 million within two years

As the criticism raged on, the bank came out to say that it was aware of the case. “Dear xxx, we are aware of the post circulating on social media. We would like to assure you that all fraud cases are thoroughly investigated. This matter was investigated and a response was provided to the client,” the bank said.

This is the latest case of bank customers losing money in their accounts. In June this year, Absa offered to refund a customer Sh. 80,000 that she had lost in her account. The customer who was identified as Winnie had accused the bank of laxity after the funds were withdrawn from her bank account by hackers.

StanChart, though, has not declared whether it will refund the money to the customer or not. Critics have however interpreted its silence as a sign that it will not refund the customer. StanChart Bank Account.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Latest News

Kirubi’s Centum slips from Sh. 6.9bn profit to Sh. 2bn loss in six months

Centum Investments Financial Statements: Centum Investment Plc has slipped into loss-making territory. The firm whose single largest shareholder is ...

Kengen to start selling electricity directly to Kenyans

Kengen Power Plants: The Kenya Electricity Generating Company (Kengen) might soon start selling power directly to consumers. In a move that will end Kenya...

Chinese firm to make Sh. 106 billion profit from Nairobi Expressway

The China Road and Bridge Corporation (CRBC) that is constructing the Nairobi Expressway will rake in profit worth Sh. 106 billion for the twenty seven...

Government rushes to kill use of solar energy by Kenyans

Solar Use in Kenya: The government is not pleased that there is wide usage of solar energy in Kenya. This displeasure has now led...

All employed Kenyans to start paying new tax to fund the unemployed

Unemployment Insurance Fund: Employed Kenyans could soon be required to pay a two percent tax from their incomes to cushion the unemployed. This new tax...

More Articles Like This