Co-operative societies in Kenya: The Co-operative Bank of Kenya was founded on the strength of co-operatives. Subsequently, the bank has returned the favour and is now the backbone of co-operatives in Kenya. Currently, the bank provides consulting and advisory services as well as capacity building to Co-operatives through Co-op Consultancy & Insurance Agency (K) Limited (CCIA).
“We understand that organizations are faced with numerous institutional challenges which they must address in order to attain their goals in the dynamic business environment in the country,” says the bank. The main role of the subsidiary is to enhance the institutional capacities of co-operative societies, who are the core stakeholders of the bank.
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Some of the services that the bank’s co-operatives’ agency provides to Co-operative societies in Kenya include:
Business operations review: This is a future-oriented, systematic evaluation of the activities of the business operations in a bid to improve the organization’s efficiency, competitiveness and profitability through improvement in the performance of management functions.
Restructuring and reorganization: This service targets institutions, co-operatives and other corporate organizations whose businesses are in near terminal decline. It entails a diagnostic review of the current situation and the historical causes to gain an understanding of the factors causing the decline. The results are applied to develop a restructuring program aimed at arresting and reversing the decline.
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Business plans and feasibility studies: It carries out comprehensive feasibility studies to determine the viability of any new business venture. It also assists clients to identify the key success factors of the new business initiatives by preparing business plans.
ICT evaluation and software procurement services: For organizations having challenges with effective utilization of their software, we assist to evaluate the areas of improvement and makes recommendations. We also assist organizations to procure relevant software for their businesses.
Strategic planning and change management: This is the assisting of co-operative societies and other corporate organizations to develop their strategic plans. The methodology involves a study of the organization to establish the strategic imperatives followed by facilitation of consultative workshop to develop a strategic plan for the society.
Product development and market research: Assists organizations in carrying out market research while developing new products through competitor analysis and market needs surveys. We also provide the client with a business model representing the core aspects of the business/product including purpose, offerings, strategies, infrastructure, organizational structures, trading practices as well as operational processes and policies.
Human resource management: Engages in recruitment of staff on behalf of our clients and this involves placing adverts in the media, shortlisting, conducting interviews, and selection of the final candidate. The bank also engage in the development of terms and conditions of service, performance management systems, role profiling, staff rationalization, job analysis and evaluation, and development of human resource policies.