Launched in 2011, GOtv is a digital pay-TV service from Multichoice that offers affordable viewing options.

The affordability of GOtv packages has made it a favourite among Kenyans. Since its inception, many people have switched from expensive Digital Terrestrial Television (DTT) firms to GOtv.

They offer a variety of channels at relatively lower prices, which has kept them ahead of their competitors. Channels are offered in sports, entertainment, children, movies, music and news categories.

Requirements to access GOtv services include a GOtv decoder and antenna. A new GOtv decoder will offer a free month GOtv Plus subscription and retails at Sh. 1,299.

A GOtenna purchased separately is required for better reception and sells at Sh. 849. From time to time, GOtv does have offers.

GOtv has seven packages, with the most expensive charged at Sh. 1,599 monthly. Here are the number of channels and prices for the GOtv packages.

The price versatility of each GOtv package and prices has made them popular for Kenyans looking for a wide array of channel categories.

Even better, customers can always choose to downgrade to a cheaper package if pockets are shallow or upgrade to a higher package, all with the same decoder.

Based on prices, you can easily tell that Gotv Supa has the most channels while GOtv Lite has the least channels. Each GOtv package includes local and international channels, categorized based on their content.

Below is a well-exhausted directory of channels offered by GOtv based on their GOtv packages:

1. Local channels

2. Entertainment channels

3. Movie Channels

4. Kids and Teens Channels

5. Music Channels

6. Religious Channels

7. Sports Channels

8. Documentary, Lifestyle and Education Channels

9. International News Channels

10. Audio Channels

Ways to pay for GOtv subscription

You can pay your GOtv subscription from the comfort of your home. There are several ways to pay for your bouquet.

Switching to a different payment option is possible if one has technical errors. Here are 9 payment options you can explore:

1. Mpesa
2. Airtel Money
3. MyGOtv App
4. Your nearest GOtv branch
5. GOtv dealers
6. PesaPal
7. CraftSilicon
8. Visa Card
9. Local banks

How to Pay for GOtv Subscription via Mpesa

• Go to your Mpesa Menu
• Select Lipa na Mpesa
• Select Paybill
• Enter 423655 as the Business Number
• Enter your GOtv IUC Number (Bottom of the decoder with a red sticker) as the Account Number.
• Input the amount you wish to pay
• Enter your Mpesa PIN. Press OK.
• Wait for the confirmation message.

READ: DStv Packages and Prices in Kenya (Updated Channels)

How to upgrade GOtv packages

If you want to upgrade your GOtv package for more entertainment, it’s easy to do so. Follow these steps to upgrade from a lower package, such as GOtv Lite, to GOtv Plus:

1. Open your phone’s messaging app.
2. Send the text to 22688.
3. Type “Upgrade”, leave a space, and enter your IUC number.

Alternatively, you can upgrade or downgrade your GOtv package online by following these steps:

1. Visit the GOtv website.
2. Log in using your IUC number and phone number.
3. Choose “Build a Package”.
4. Select the package of your choice.
5. Click “Next”.
6. Pay for your new package.

How to contact GOtv Kenya Customer care

If you need to contact GOtv customer care in Kenya, you can use any of the following channels:

• Official GOtv website: www.gotvafrica.com
• Phone: 0711 066 555, 020 423 6000, 0711 066 000, 020 423 6555
• Facebook: GOtvKenya
• Email: [email protected]
• Twitter: GOtvKenya

Feel free to reach out to them for any issues you might have with your GOtv service.