In an increasingly digitized world, access to financial services & government information has become more convenient and efficient. This new era has been made possible thanks to USSD codes.
These have transformed the way people interact with their banks and government agencies, making essential services accessible to a broader population, including those who may not have smartphones or regular internet access.
How do USSDs work
USSD stands for Unstructured Supplementary Service Data. These are short strings of numbers and special characters, which start with an asterisk (*) and end with a hash (#).
They are dialled directly on mobile phones and provide a quick and user-friendly way to access specific services and information.
Unlike mobile apps/internet browsing, USSD codes require no internet connectivity, making them ideal for regions with limited internet infrastructure.
For financial institutions, USSD codes have become a game-changer, offering customers the ability to check account balances, transfer funds, pay bills, and even apply for loans. This is all without the need for internet access/visiting a physical bank branch.
This level of accessibility has improved financial inclusion and enabled individuals from various socioeconomic backgrounds to participate in the formal banking sector.
Not to forget, the Kenyan government has harnessed the potential that USSD codes have to extend services to citizens efficiently. USSDs have provided a great bridge between government agencies and the public, effectively empowering them.
In this article, we shall take a look at some of the most essential USSD codes available in Kenya for both government and financial services.
A. Government Services
- *155# – NHIF Self Service
- *642# – HELB
- *303# – NSSF Self Service
- *977# – KPLC
- *888# – Nairobi Water
- *235# – Nairobi County Services.
- *254# – Hustler fund
- (SMS) NTSA DL Status Check – Send ID Number to 22846
B. Financial Services
- *667# – Co-op Bank Kenya
- *247# – Equity Bank
- *522# – KCB Bank
- *488# – NCBA bank
- *224# – ABSA Bank
- *325# – Family Bank
- *625# – NBK bank
- *458# – I&M Bank
- *382# – Diamond Trust Bank
- *262# – Consolidated Bank of Kenya
- *433# – CRB (Metropol)
- *865# – AON MinetKenya Self Service
- *224# – Barclays Bank Kenya
- *344# – Jamii Bora Bank
- *231# – Housing Finance Company (HFC) Kenya
- *654# – Commercial Bank of Africa
- *722# – Standard Chartered Kenya
- *987# – Bank of Africa
- *619# – Platinum Credit
- *241# – Premier Credit
- *633# – Mwalimu National Sacco
- *822# – Transnation sacco
- *848# – Timiza loan
- *106# – CAK Sim Registration Status
- *131# – Okoa Jahazi
- *361# – Unclaimed assets