NTSA Driving License: In March this year, the National Transport and Safety Authority (NTSA) suspended issuance of digital driving licences, driving tests and motor vehicle inspection services in Kenya,
The suspension was part of the measures that the government took to limit the spread of the coronavirus. This was after the first case of the Covid 19 virus was confirmed in Kenya. The confirmation of the two new cases saw the country go on a partial lock-down.
In a public notice, the NTSA said that motorists who had already applied for the licences would also not be able to collect their smart driving licences during the suspension period.
“We wish to inform the public that in line with the directives of the national emergency and response committee on Coronavirus that effective Monday March 16, 2020, all current smart driving licence bookings have been rescheduled,” said the agency in the notice.
“Collection of logbooks, PSV badges, number plates, smart driving licence, driver testing and motor vehicle inspection have been suspended until further notice.”
But recent activity and feedback on the main NTSA Facebook page indicates that the issuance of the digital licences has resumed.
” I have come for biometric 3 weeks ago how do I check if my licence is ready coz I cant get through to my status on you page,” one user named Abdalla Hemed posted on the NTSA page. In response, the NTSA said: “Visit our offices and collect the DL.”
Shiru wa Muchina posted on August 13th:
“I applied for smart Dl march,was to go for biometric on 8 th april,due lockdowns wasnt able to,can i came any day or wat will happen since i havent received any sms to date.”
The NTSA replied:
“Kindly visit the office you choose for bio metric registration you will be assisted.
Innocent Awunya posted on August 21:
“It’s three weeks since I went through the biometrics at Kakamega. No communication for my DL til now.”
The NTSA responded:
“Kindly visit the center and collect the DL. We apologize for the delay and inconvenience caused.”
The NTSA had earlier on said that a notification will be sent out to those who had booked the smart driving licence online and are awaiting the service on when to visit. NTSA Driving License.