Telkom Kenya has revamped its voice offers for its mobile prepaid customers. The revised voice bundle, Sema Yote which was previously known as Chapa Story will give customers 100 free minutes of talk time per day at a cost of Sh. 10. These minutes will be valid for a period of 24 hours. Customers who pay Sh. 150 will receive 100 free minutes of talk time per day for a period of 30 days.
Telkom has also changed the terms of its Mambo offer by moving the number of free voice minutes on this offering from daily to monthly. Following this change, customers who pay Sh. 99 and Sh. 199 per month, will now receive 100 and 200 free call time minutes per month, respectively, rather than 99 and 100 per day.
“Our consumers want more value from our offerings and voice is no exception, which they continue to rely upon for their day-to-day communication needs,” said Telkom’s Director for Marketing, Eric Achola. “The launch of this offer is in line with our objective of making technology services, in this case, voice, more accessible to Kenyans.”
According to Achola, the voice offer is informed by changing consumption patterns among consumers, following the re-opening of the economy from the pandemic-fueled restrictions.
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Sema Yote is among a slew of customer delight offers, including Madaraka Life, launched this year by Telkom.
Subscribers can sign up for the Sema Yote offer via USSD *544#, or via the My Telkom App and My Account portal.
The offers
| Subscription fees | Validity | Free Telkom to Telkom free minutes | To other networks |
| Sh. 10 | 24hrs | 100 minutes (Daily) | Sh. 2+ Tax |
| Sh. 150 | 30 days | 100 minutes (Monthly) | Sh. 2+ Tax |