The Nairobi City Water and Sewerage Company (NCSWC) replaces its traditional banking halls across the city with its agency platforms.
This will see all Nairobi water bills paid online starting today. The firm had on Tuesday announced closure of all its cash offices (banking halls) and directed Nairobi residents to henceforth pay water bills electronically through the company website, mobile banking platforms or commercial banks.
“Nairobi City Water and Sewerage Company wishes to inform its esteemed customers that we are phasing out our cash offices also known as banking halls across Nairobi city,” said NCSWC in a notice on Tuesday.
Customers can also make payments of their bills at NIC Bank, Barclays Bank, Citi Bank, Co-operative Bank, Sidian Bank, Equity Bank and Diamond Trust Bank.
NCSWC has since shut its offices in Karen, Eastleigh, Parklands, at The Mall Westlands, on Kampala Road and Enterprise road. The Kasarani cash office will close on March 31 while the Cameo (CBD) office will seize operation on June 30, in what points to job losses.